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yezzmedia/laravel-user-support
==============================

User-facing support ticket system with public contact form, legal pages, and operator-managed conversations for the Yezz Media Laravel platform.

0.2.0(today)02↑2900%MITPHPPHP ^8.5

Since Jun 18Pushed todayCompare

[ Source](https://github.com/yezzmedia/laravel-user-support)[ Packagist](https://packagist.org/packages/yezzmedia/laravel-user-support)[ RSS](/packages/yezzmedia-laravel-user-support/feed)WikiDiscussions main Synced today

READMEChangelog (1)Dependencies (14)Versions (4)Used By (0)

   ![Yezz Media](https://raw.githubusercontent.com/yezzmedia/.github/main/profile/yezzmedia-light.svg)

 [![Latest Version](https://camo.githubusercontent.com/f1e4e527e33cc531e779b4246010e9c2b7b4165d7164904b66c1fbfe5e3b621d/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f79657a7a6d656469612f6c61726176656c2d757365722d737570706f72743f7374796c653d666c61742d737175617265)](https://packagist.org/packages/yezzmedia/laravel-user-support) [![PHP Version](https://camo.githubusercontent.com/557fbeeb27947565df45d4d71512d6f6e051722ca27d01be1dd0243e1c524a1f/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f7068702d762f79657a7a6d656469612f6c61726176656c2d757365722d737570706f72743f7374796c653d666c61742d737175617265)](https://packagist.org/packages/yezzmedia/laravel-user-support) [![License](https://camo.githubusercontent.com/8f5413ab7746d7a306de3a4879de5196537fd02810919ed6c9281c836fc0d077/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f6c2f79657a7a6d656469612f6c61726176656c2d757365722d737570706f72743f7374796c653d666c61742d737175617265)](https://packagist.org/packages/yezzmedia/laravel-user-support)

---

Laravel User · Support
======================

[](#laravel-user--support)

`yezzmedia/laravel-user-support` provides a user-facing support ticket system, public contact form, and legal content pages for the Yezz Media platform.

It integrates with the dashboard bottom-bar and the account sidebar for seamless user access.

Version
-------

[](#version)

Current release: `0.2.0`

Requirements
------------

[](#requirements)

- PHP `^8.5`
- Laravel `^13.0` components
- `spatie/laravel-package-tools ^1.93`
- `yezzmedia/laravel-foundation ^0.2`
- `yezzmedia/laravel-account ^0.2`
- `yezzmedia/laravel-dashboard ^0.2`

Installation
------------

[](#installation)

```
composer require yezzmedia/laravel-user-support
```

What The Package Provides
-------------------------

[](#what-the-package-provides)

### Support Tickets

[](#support-tickets)

A user-facing ticket system with:

- Ticket creation with subject, category, and message
- Reply threading with operator and user messages
- Ticket status tracking (open, in-progress, resolved, closed)
- Per-ticket activity timeline

### Public Contact Form

[](#public-contact-form)

A standalone contact form accessible without authentication, integrated through the dashboard bottom-bar.

### Legal Pages

[](#legal-pages)

Static legal content pages:

- **Impressum** — legal notice with company details
- **Privacy Policy** — data protection and privacy information
- **Terms of Service** — platform usage terms

### Bottom-Bar Integration

[](#bottom-bar-integration)

Injects bottom-bar links for help center and legal pages through `BottomBarLinkRegistry`.

### Account Integration

[](#account-integration)

Registers navigation items in the account sidebar for support ticket access.

Development
-----------

[](#development)

```
composer test
composer analyse
composer format
```

License
-------

[](#license)

MIT

###  Health Score

40

—

FairBetter than 86% of packages

Maintenance100

Actively maintained with recent releases

Popularity3

Limited adoption so far

Community6

Small or concentrated contributor base

Maturity43

Maturing project, gaining track record

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~11 days

Total

2

Last Release

0d ago

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/107888802?v=4)[Yezz-Media](/maintainers/yezzmedia)[@yezzmedia](https://github.com/yezzmedia)

---

Top Contributors

[![yezzmedia](https://avatars.githubusercontent.com/u/107888802?v=4)](https://github.com/yezzmedia "yezzmedia (3 commits)")

###  Code Quality

TestsPest

Static AnalysisPHPStan

Code StyleLaravel Pint

### Embed Badge

![Health badge](/badges/yezzmedia-laravel-user-support/health.svg)

```
[![Health](https://phpackages.com/badges/yezzmedia-laravel-user-support/health.svg)](https://phpackages.com/packages/yezzmedia-laravel-user-support)
```

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