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ActiveMagento2-module

viraxpress/rma
==============

ViraXpress RMA Extension

1.0.0(1mo ago)00Apache-2.0PHPPHP ~8.1.0||~8.2.0||~8.3.0

Since Apr 13Pushed yesterdayCompare

[ Source](https://github.com/viraxpress/RMA)[ Packagist](https://packagist.org/packages/viraxpress/rma)[ RSS](/packages/viraxpress-rma/feed)WikiDiscussions main Synced today

READMEChangelog (1)DependenciesVersions (2)Used By (0)

ViraXpress RMA Extension (ViraXpress\_Rma)
==========================================

[](#viraxpress-rma-extension-viraxpress_rma)

Description
-----------

[](#description)

ViraXpress RMA is a Magento 2 return merchandise authorization extension that enables admin and customers to manage returns, refunds, replacements, inspection, and status tracking using a flexible workflow. It provides both logged-in and guest order lookup, OTP validation, configurable return policy, and email notification support.

Features
--------

[](#features)

- Admin dashboard for RMA requests, inspection status, and item-level return actions.
- Frontend customer RMA request flow for existing customers and guest order lookup.
- OTP-based guest verification (Order ID + Last Name + Email + OTP).
- Configurable return policy:
    - Enable/disable RMA module
    - Return window (days after shipped)
    - Per-order and per-item eligibility (order statuses, product types, categories)
    - Allow file uploads with file-types and size control
- Configurable reference lists (in admin):
    - RMA statuses, item statuses, return reasons, item conditions, resolutions, inspection statuses, test results, actions taken
- RMA item actions: refund, replacement, cancel, update status, move to inspection, and accept/reject logic
- Email templates and notifications for new request, status updates, refund, replacement, with optional admin copies
- Integrated admin menu:
    - RMA > RMA Details
    - RMA > Item Inspection
    - RMA > RMA Configurations
    - RMA config sections under `Stores > Configuration > RMA` and `RMA Email`.
- Data model includes `Request`, `Item`, `ItemInspection`, `ItemImage` with resource models and collections
- Extensible via standard Magento 2 conventions (`etc/di.xml`, `etc/events.xml`, UI components, controllers, blocks, templates)

Compatibility
-------------

[](#compatibility)

- Magento 2.4.x

Installation
------------

[](#installation)

1. Install the extension via Composer:

    ```
    composer require viraxpress/rma
    ```
2. Run the following commands from your Magento root directory:

    ```
    php bin/magento module:enable ViraXpress_Rma
    php bin/magento setup:upgrade
    php bin/magento setup:di:compile
    php bin/magento setup:static-content:deploy
    php bin/magento cache:flush
    ```

Configuration
-------------

[](#configuration)

1. In Admin go to `Stores > Configuration > RMA > RMA Configuration`.
2. Enable module and configure:
    - Return window
    - Allowed statuses, categories, product types
    - Register status and item reference values
    - File upload settings
3. In `Stores > Configuration > RMA > RMA Email Configurations`, configure each email event and sender templates.

Support
-------

[](#support)

For support, please contact ViraXpress at  or refer to the license agreement.

License
-------

[](#license)

This extension is licensed under the ViraXpress license agreement. See  for details.

###  Health Score

39

—

LowBetter than 84% of packages

Maintenance95

Actively maintained with recent releases

Popularity0

Limited adoption so far

Community8

Small or concentrated contributor base

Maturity48

Maturing project, gaining track record

 Bus Factor1

Top contributor holds 66.7% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Unknown

Total

1

Last Release

58d ago

### Community

Maintainers

![](https://www.gravatar.com/avatar/dfa4cf8adc10a78f5b538cdf399be5d1059c4cfecf5ca5e38e44351bcaf84367?d=identicon)[viraxpress](/maintainers/viraxpress)

---

Top Contributors

[![viraxpress](https://avatars.githubusercontent.com/u/179798477?v=4)](https://github.com/viraxpress "viraxpress (2 commits)")[![mohan10121998](https://avatars.githubusercontent.com/u/179821904?v=4)](https://github.com/mohan10121998 "mohan10121998 (1 commits)")

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![Health badge](/badges/viraxpress-rma/health.svg)

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