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5. uvdesk/prestashop-uvdesk-integration

ActivePrestashop-module[Utility & Helpers](/categories/utility)

uvdesk/prestashop-uvdesk-integration
====================================

Connect your Prestashop site with UVdesk helpdesk system

1610[5 issues](https://github.com/uvdesk/prestashop/issues)JavaScript

Since Jun 18Pushed 1w ago2 watchersCompare

[ Source](https://github.com/uvdesk/prestashop)[ Packagist](https://packagist.org/packages/uvdesk/prestashop-uvdesk-integration)[ RSS](/packages/uvdesk-prestashop-uvdesk-integration/feed)WikiDiscussions master Synced 2d ago

READMEChangelog (3)DependenciesVersions (3)Used By (0)

UVdesk
======

[](#uvdesk)

Uvdesk is an online SAAS based customer support help-desk software which allows customers to communicate over email , Social media with task management.

### Compatibility

[](#compatibility)

- Module is compatible with Prestashop V9.x.x, V8.x.x & V1.7.x.x

### UVdesk module for Prestashop

[](#uvdesk-module-for-prestashop)

Using this module, you can integrate UVdesk with your Prestashop site. From where

- Customer can *Create Ticket* from my account page
- Customer can *View Ticket List* by Open, Pending, Closed etc.
- Customer can *Reply* on ticket with attachment.
- Customer can add and delete *Collaborator* for ticket.
- Admin can view ticket list by Open, Pending, Closed etc.
- Admin can reply on ticket with attachment.
- Admin can delete tickets.
- Admin can check tickets by Labels ie All, unassgined, trashed etc.
- Admin can filter tickets by agent, customer, type etc.
- Admin can *Assign ticket* to agent.

### Documentation

[](#documentation)

If you are having trouble understanding workflow of this module then this is for you :) [How to use. ](#)

### Installation

[](#installation)

Manual Installation:

- Unzip the main module directory.
- Choose your prestashop version and create a zip file for it.
- Upload zip file from your prestashop admin panel and your are good to go.

### Contributing

[](#contributing)

This is an open source project. If you'd like to contribute

- Fork it.
- Add your branch using `git checkout -b your-branch`
- Add your changes and commit `git commit -m "your changes`
- Push to your branch `git push -u origin your-branch`
- Create new pull request.

### Note

[](#note)

- If you are using Prestashop version 1.6 then Contact us.

###  Health Score

21

—

LowBetter than 18% of packages

Maintenance44

Moderate activity, may be stable

Popularity9

Limited adoption so far

Community18

Small or concentrated contributor base

Maturity14

Early-stage or recently created project

 Bus Factor2

2 contributors hold 50%+ of commits

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Unknown

Total

1

Last Release

1001d ago

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/519857?v=4)[Webkul](/maintainers/webkul)[@webkul](https://github.com/webkul)

![](https://avatars.githubusercontent.com/u/4000697?v=4)[Nikhil Kumar](/maintainers/Nikhil)[@nikhil](https://github.com/nikhil)

---

Top Contributors

[![webkul-nikhil](https://avatars.githubusercontent.com/u/51072068?v=4)](https://github.com/webkul-nikhil "webkul-nikhil (4 commits)")[![nishikantanandoc219](https://avatars.githubusercontent.com/u/253646982?v=4)](https://github.com/nishikantanandoc219 "nishikantanandoc219 (2 commits)")[![pratik-webkul](https://avatars.githubusercontent.com/u/147706721?v=4)](https://github.com/pratik-webkul "pratik-webkul (2 commits)")[![webkul](https://avatars.githubusercontent.com/u/519857?v=4)](https://github.com/webkul "webkul (2 commits)")[![neerajwebkul](https://avatars.githubusercontent.com/u/43534930?v=4)](https://github.com/neerajwebkul "neerajwebkul (1 commits)")

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![Health badge](/badges/uvdesk-prestashop-uvdesk-integration/health.svg)

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