PHPackages                             sirumobile/zendesk-notifier - PHPackages - PHPackages  [Skip to content](#main-content)[PHPackages](/)[Directory](/)[Categories](/categories)[Trending](/trending)[Leaderboard](/leaderboard)[Changelog](/changelog)[Analyze](/analyze)[Collections](/collections)[Log in](/login)[Sign up](/register)

1. [Directory](/)
2. /
3. [Utility & Helpers](/categories/utility)
4. /
5. sirumobile/zendesk-notifier

ActiveSymfony-bridge[Utility & Helpers](/categories/utility)

sirumobile/zendesk-notifier
===========================

Symfony Zendesk Notifier Bridge

0.2.0(1y ago)01.6kMITPHPPHP ^7.3|^8.0

Since Sep 23Pushed 1y ago2 watchersCompare

[ Source](https://github.com/Sirumachinery/zendesk-notifier)[ Packagist](https://packagist.org/packages/sirumobile/zendesk-notifier)[ Docs](https://sirumobile.com)[ RSS](/packages/sirumobile-zendesk-notifier/feed)WikiDiscussions main Synced 3d ago

READMEChangelog (4)Dependencies (3)Versions (5)Used By (0)

Zendesk Notifier
================

[](#zendesk-notifier)

Provides Zendesk integration for Symfony Notifier.

Requirements
------------

[](#requirements)

- PHP 7.3+/8.1+
- Symfony Notifier 5.3+ and HttpClient components
- Zendesk subdomain, username and API token

Installation
------------

[](#installation)

```
$ composer require sirumobile/zendesk-notifier
```

Add correct DSN with your Zendesk credentials to ENV. Then configure notifier and add ZendeskTransportFactory to your services.

```
# .env
ZENDESK_DSN=zendesk://USERNAME:TOKEN@SUBDOMAIN
```

You can get your API key from Zendesk Admin panel. If your Zendesk domain is yourcompany.zendesk.com and username , the DSN would look something like this:

```
# .env
ZENDESK_DSN=zendesk://support@yourcompany.com:abc123@yourcompany
```

```
# ./config/packages/notifier.yaml
framework:
    notifier:
        chatter_transports:
            zendesk: '%env(ZENDESK_DSN)%'
```

```
# ./config/services.yaml
Siru\Notifier\Bridge\Zendesk\ZendeskTransportFactory:
    tags: [ chatter.transport_factory ]
```

Usage
-----

[](#usage)

By default, transport creates a Ticket on behalf of agent or admin. To create a Request on behalf of user, set the correct options using ZendOptions class.

```
$options = (new ZendeskOptions())
    ->subject('My message')
    ->asRequest()
    ->requester('some-user@domain');
$chatMessage = new ChatMessage('');
$chatMessage->options($options);
```

See [ZendeskOptions](ZendeskOptions.php) for all available options.

###  Health Score

30

—

LowBetter than 64% of packages

Maintenance37

Infrequent updates — may be unmaintained

Popularity18

Limited adoption so far

Community8

Small or concentrated contributor base

Maturity48

Maturing project, gaining track record

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~373 days

Total

4

Last Release

572d ago

PHP version history (3 changes)0.1PHP >=7.2.5

0.1.1PHP >=7.3.0

0.1.2PHP ^7.3|^8.0

### Community

Maintainers

![](https://www.gravatar.com/avatar/d124a684bc1f41985af83000e7995ab8b23370833f5bd1ee3a28d89927b37a17?d=identicon)[SiruMobile](/maintainers/SiruMobile)

---

Top Contributors

[![Jontsa](https://avatars.githubusercontent.com/u/17642317?v=4)](https://github.com/Jontsa "Jontsa (9 commits)")

---

Tags

notifierchatZendesk

###  Code Quality

TestsPHPUnit

### Embed Badge

![Health badge](/badges/sirumobile-zendesk-notifier/health.svg)

```
[![Health](https://phpackages.com/badges/sirumobile-zendesk-notifier/health.svg)](https://phpackages.com/packages/sirumobile-zendesk-notifier)
```

###  Alternatives

[symfony/microsoft-teams-notifier

Symfony Microsoft Teams Notifier Bridge

12872.8k](/packages/symfony-microsoft-teams-notifier)[symfony/fake-chat-notifier

Fake Chat (as email or log during development) Notifier Bridge.

10260.2k4](/packages/symfony-fake-chat-notifier)[symfony/google-chat-notifier

Symfony Google Chat Notifier Bridge

10152.9k3](/packages/symfony-google-chat-notifier)

PHPackages © 2026

[Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)