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[Utility & Helpers](/categories/utility) 4. / 5. rene-roscher/laravel-tickets-uuid ActiveLibrary[Utility & Helpers](/categories/utility) rene-roscher/laravel-tickets-uuid ================================= Simple but effective solutions to provide support | fixed version 2.5(4y ago)051MITPHPPHP ^7.4|^8.0 Since Nov 17Pushed 4y agoCompare [ Source](https://github.com/Rene-Roscher/laravel-tickets)[ Packagist](https://packagist.org/packages/rene-roscher/laravel-tickets-uuid)[ Docs](https://github.com/rene-roscher/laravel-tickets)[ RSS](/packages/rene-roscher-laravel-tickets-uuid/feed)WikiDiscussions master Synced 3d ago READMEChangelog (5)Dependencies (3)Versions (17)Used By (0) Laravel Tickets =============== [](#laravel-tickets) [![Latest Version on Packagist](https://camo.githubusercontent.com/1a5d5bdb4c0a7f2a0a33cec4e392776e518517d524525d51e3d80ef04265913c/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/rexlmanu/laravel-tickets)[![Build Status](https://camo.githubusercontent.com/ea8a683ec3ee86b25ba51615d3eaacb3debca96a2b1735f4c9bf8a8250292f10/68747470733a2f2f696d672e736869656c64732e696f2f7472617669732f7265786c6d616e752f6c61726176656c2d7469636b6574732f6d61737465722e7376673f7374796c653d666c61742d737175617265)](https://travis-ci.org/rexlmanu/laravel-tickets)[![Quality Score](https://camo.githubusercontent.com/66708c8a93c24d7e631a61063d0e90723289c05b61e9b3964c908e7ece90de46/68747470733a2f2f696d672e736869656c64732e696f2f7363727574696e697a65722f672f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://scrutinizer-ci.com/g/rexlmanu/laravel-tickets)[![Total Downloads](https://camo.githubusercontent.com/225e05e3fa72f8a583c5d050aa8f451a08b983bbd3faafaae3393e7c5ccd2089/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/rexlmanu/laravel-tickets) Simple but effective solution to provide support. Due to its lightweight construction, it fits into any project. In addition, it offers a wide range of configuration options from the start and is therefore suitable for any area. Features -------- [](#features) - Highly configurable - auto closing - file upload support - permission support - ticket categories - priority - easy to customize - uuid support - declare ticket reference - multiple language support Preview ------- [](#preview) Ticket list: [![ticket list](.github/images/image1-4ads5.png)](.github/images/image1-4ads5.png)Ticket creation: [![ticket create](.github/images/image2-4ads5.png)](.github/images/image2-4ads5.png)Ticket show: [![ticket show](.github/images/image3-4ads5.png)](.github/images/image3-4ads5.png) Todos ----- [](#todos) - Improve documentation - tailwind and vue frontend - admin ticket scaffold - unit tests Installation ------------ [](#installation) You can install the package via composer: ``` composer require rexlmanu/laravel-tickets ``` After the installation ``` php artisan vendor:publish --provider=RexlManu\LaravelTickets\LaravelTicketsServiceProvider ``` Documentation ------------- [](#documentation) Currently the views are only implemented for bootstrap. After publishing, you should implement the layouts. The trait `HasTickets` should be added to the user model ``` use RexlManu\LaravelTickets\Traits\HasTickets; class User { use HasTickets; // important for laravel-tickets } ``` The ticket routes can be implemented via the macro ``` use Illuminate\Routing\Controller; use RexlManu\LaravelTickets\Controllers\TicketControllable; class TicketController extends Controller { use TicketControllable; } Route::tickets( TicketController::class ); ``` For ticket referneces ``` use Illuminate\Database\Eloquent\Model; use RexlManu\LaravelTickets\Interfaces\TicketReference; use RexlManu\LaravelTickets\Traits\HasTicketReference; class ExampleModel extends Model implements TicketReference { use HasTicketReference; // Check if user has access to this model function hasReferenceAccess() : bool { return request()->user()->user_id == $this->user_id; } } ``` Add this model to the list of reference models now and Then you should see this model as reference Config: All points of the configuration are documented. ### Testing [](#testing) ``` composer test ``` Contributing ------------ [](#contributing) Please see [CONTRIBUTING](CONTRIBUTING.md) for details. ### Security [](#security) If you discover any security related issues, please email instead of using the issue tracker. Credits ------- [](#credits) - [Emmanuel Lampe](https://github.com/rexlmanu) - [René Roscher](https://github.com/rene-roscher) - [All Contributors](../../contributors) License ------- [](#license) The MIT License (MIT). Please see [License File](LICENSE.md) for more information. ### Health Score 28 — LowBetter than 54% of packages Maintenance20 Infrequent updates — may be unmaintained Popularity5 Limited adoption so far Community9 Small or concentrated contributor base Maturity67 Established project with proven stability Bus Factor1 Top contributor holds 66.7% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~28 days Recently: every ~99 days Total 16 Last Release 1575d ago Major Versions 1.9 → 2.02020-12-04 PHP version history (2 changes)1.0PHP ^7.4 2.5PHP ^7.4|^8.0 ### Community Maintainers ![](https://www.gravatar.com/avatar/1fb36e30fba441ae796193c1f181cfba0489c29b2e6721227bbfe4dc8fe29bac?d=identicon)[Rene Roscher](/maintainers/Rene%20Roscher) --- Top Contributors [![rexlManu](https://avatars.githubusercontent.com/u/32296940?v=4)](https://github.com/rexlManu "rexlManu (38 commits)")[![Rene-Roscher](https://avatars.githubusercontent.com/u/43115138?v=4)](https://github.com/Rene-Roscher "Rene-Roscher (19 commits)") --- Tags rexlmanularavel-tickets ### Code Quality TestsPHPUnit ### Embed Badge ![Health badge](/badges/rene-roscher-laravel-tickets-uuid/health.svg) ``` [![Health](https://phpackages.com/badges/rene-roscher-laravel-tickets-uuid/health.svg)](https://phpackages.com/packages/rene-roscher-laravel-tickets-uuid) ``` ### Alternatives [barryvdh/laravel-ide-helper Laravel IDE Helper, generates correct PHPDocs for all Facade classes, to improve auto-completion. 14.9k123.0M687](/packages/barryvdh-laravel-ide-helper)[illuminate/pipeline The Illuminate Pipeline package. 9446.6M213](/packages/illuminate-pipeline)[illuminate/pagination The Illuminate Pagination package. 10532.5M862](/packages/illuminate-pagination)[spatie/laravel-pjax A pjax middleware for Laravel 5 513371.8k11](/packages/spatie-laravel-pjax)[spatie/laravel-mix-preload Add preload and prefetch links based your Mix manifest 169176.0k2](/packages/spatie-laravel-mix-preload)[mrmarchone/laravel-auto-crud Laravel Auto CRUD helps you streamline development and save time. 28711.8k2](/packages/mrmarchone-laravel-auto-crud) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)