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rene-roscher/laravel-tickets
============================

Simple but effective solutions to provide support | fixed version

2.5(4y ago)03781MITPHPPHP ^7.4|^8.0

Since Nov 17Pushed 4y agoCompare

[ Source](https://github.com/Rene-Roscher/laravel-tickets)[ Packagist](https://packagist.org/packages/rene-roscher/laravel-tickets)[ Docs](https://github.com/rene-roscher/laravel-tickets)[ RSS](/packages/rene-roscher-laravel-tickets/feed)WikiDiscussions master Synced today

READMEChangelog (5)Dependencies (3)Versions (17)Used By (0)

Laravel Tickets
===============

[](#laravel-tickets)

[![Latest Version on Packagist](https://camo.githubusercontent.com/1a5d5bdb4c0a7f2a0a33cec4e392776e518517d524525d51e3d80ef04265913c/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/rexlmanu/laravel-tickets)[![Build Status](https://camo.githubusercontent.com/ea8a683ec3ee86b25ba51615d3eaacb3debca96a2b1735f4c9bf8a8250292f10/68747470733a2f2f696d672e736869656c64732e696f2f7472617669732f7265786c6d616e752f6c61726176656c2d7469636b6574732f6d61737465722e7376673f7374796c653d666c61742d737175617265)](https://travis-ci.org/rexlmanu/laravel-tickets)[![Quality Score](https://camo.githubusercontent.com/66708c8a93c24d7e631a61063d0e90723289c05b61e9b3964c908e7ece90de46/68747470733a2f2f696d672e736869656c64732e696f2f7363727574696e697a65722f672f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://scrutinizer-ci.com/g/rexlmanu/laravel-tickets)[![Total Downloads](https://camo.githubusercontent.com/225e05e3fa72f8a583c5d050aa8f451a08b983bbd3faafaae3393e7c5ccd2089/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f7265786c6d616e752f6c61726176656c2d7469636b6574732e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/rexlmanu/laravel-tickets)

Simple but effective solution to provide support. Due to its lightweight construction, it fits into any project. In addition, it offers a wide range of configuration options from the start and is therefore suitable for any area.

Features
--------

[](#features)

- Highly configurable
- auto closing
- file upload support
- permission support
- ticket categories
- priority
- easy to customize
- uuid support
- declare ticket reference
- multiple language support

Preview
-------

[](#preview)

Ticket list: [![ticket list](.github/images/image1-4ads5.png)](.github/images/image1-4ads5.png)Ticket creation: [![ticket create](.github/images/image2-4ads5.png)](.github/images/image2-4ads5.png)Ticket show: [![ticket show](.github/images/image3-4ads5.png)](.github/images/image3-4ads5.png)

Todos
-----

[](#todos)

- Improve documentation
- tailwind and vue frontend
- admin ticket scaffold
- unit tests

Installation
------------

[](#installation)

You can install the package via composer:

```
composer require rexlmanu/laravel-tickets
```

After the installation

```
php artisan vendor:publish --provider=RexlManu\LaravelTickets\LaravelTicketsServiceProvider
```

Documentation
-------------

[](#documentation)

Currently the views are only implemented for bootstrap. After publishing, you should implement the layouts.

The trait `HasTickets` should be added to the user model

```
use RexlManu\LaravelTickets\Traits\HasTickets;

class User
{
    use HasTickets; // important for laravel-tickets
}
```

The ticket routes can be implemented via the macro

```
use Illuminate\Routing\Controller;
use RexlManu\LaravelTickets\Controllers\TicketControllable;

class TicketController extends Controller {

  use TicketControllable;

}

Route::tickets( TicketController::class );
```

For ticket referneces

```
use Illuminate\Database\Eloquent\Model;
use RexlManu\LaravelTickets\Interfaces\TicketReference;
use RexlManu\LaravelTickets\Traits\HasTicketReference;

class ExampleModel extends Model implements TicketReference {

  use HasTicketReference;

  // Check if user has access to this model
  function hasReferenceAccess() : bool {
      return request()->user()->user_id == $this->user_id;
  }

}
```

Add this model to the list of reference models now and Then you should see this model as reference

Config: All points of the configuration are documented.

### Testing

[](#testing)

```
composer test
```

Contributing
------------

[](#contributing)

Please see [CONTRIBUTING](CONTRIBUTING.md) for details.

### Security

[](#security)

If you discover any security related issues, please email  instead of using the issue tracker.

Credits
-------

[](#credits)

- [Emmanuel Lampe](https://github.com/rexlmanu)
- [René Roscher](https://github.com/rene-roscher)
- [All Contributors](../../contributors)

License
-------

[](#license)

The MIT License (MIT). Please see [License File](LICENSE.md) for more information.

###  Health Score

31

—

LowBetter than 71% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity15

Limited adoption so far

Community9

Small or concentrated contributor base

Maturity66

Established project with proven stability

 Bus Factor1

Top contributor holds 66.7% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~28 days

Recently: every ~99 days

Total

16

Last Release

1523d ago

Major Versions

1.9 → 2.02020-12-04

PHP version history (2 changes)1.0PHP ^7.4

2.5PHP ^7.4|^8.0

### Community

Maintainers

![](https://www.gravatar.com/avatar/1fb36e30fba441ae796193c1f181cfba0489c29b2e6721227bbfe4dc8fe29bac?d=identicon)[Rene Roscher](/maintainers/Rene%20Roscher)

---

Top Contributors

[![rexlManu](https://avatars.githubusercontent.com/u/32296940?v=4)](https://github.com/rexlManu "rexlManu (38 commits)")[![Rene-Roscher](https://avatars.githubusercontent.com/u/43115138?v=4)](https://github.com/Rene-Roscher "Rene-Roscher (19 commits)")

---

Tags

rexlmanularavel-tickets

###  Code Quality

TestsPHPUnit

### Embed Badge

![Health badge](/badges/rene-roscher-laravel-tickets/health.svg)

```
[![Health](https://phpackages.com/badges/rene-roscher-laravel-tickets/health.svg)](https://phpackages.com/packages/rene-roscher-laravel-tickets)
```

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