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ActiveLibrary

payamava/ticket
===============

this is a package for managment tickets

v1.1(8y ago)163MITPHP

Since Mar 9Pushed 8y ago1 watchersCompare

[ Source](https://github.com/mpiri44/ticket)[ Packagist](https://packagist.org/packages/payamava/ticket)[ RSS](/packages/payamava-ticket/feed)WikiDiscussions master Synced 3d ago

READMEChangelogDependencies (1)Versions (12)Used By (0)

This package is designed to manage and support ticketing.

Installing
==========

[](#installing)

Begin by pulling in the package through Composer.

```
composer require payamava/ticket

```

Next, if using Laravel 5, include the service provider within your config/app.php file.

```
'providers' => [
    Payamava\Ticket\TicketServiceProvider::class,
];

php artisan vendor:publish

php artisan migrate

```

Usage
-----

[](#usage)

Create new ticket category

```
    $user->newTicketCategory('name of category')

```

Create new ticket

```
    $ticketCategory = TicketCategory::first();
    $user->newTicket($ticketCategory,'title','body','priority');

```

Reply to ticket

```
    $user->replyToTicket($ticket,'title','message')

```

Change state ticket to closed

```
    $user->changeStateToClosed($ticket)

```

Change state to open

```
    $user->changeStateToOpen($ticket)

```

Delete Ticket

```
    $user->deleteTicket($ticket)

```

Update Reply

```
    $user->updateReply($ticket,$reply,$new_message)

```

Update Ticket

```
    $user->updateTicket($ticket,$newCategory,$title,$message,$priority)

```

Get all Replies

```
    $user->getReplies()

```

###  Health Score

30

—

LowBetter than 64% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity10

Limited adoption so far

Community7

Small or concentrated contributor base

Maturity70

Established project with proven stability

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~0 days

Total

11

Last Release

2984d ago

### Community

Maintainers

![](https://www.gravatar.com/avatar/bca058d72d99ea0cde2b63dc20759bec62cf617242ce5248bb7073b1b9bae6b7?d=identicon)[mpiri44](/maintainers/mpiri44)

---

Top Contributors

[![mpiri44](https://avatars.githubusercontent.com/u/17794217?v=4)](https://github.com/mpiri44 "mpiri44 (16 commits)")

---

Tags

laravelticket

### Embed Badge

![Health badge](/badges/payamava-ticket/health.svg)

```
[![Health](https://phpackages.com/badges/payamava-ticket/health.svg)](https://phpackages.com/packages/payamava-ticket)
```

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