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paulobrandit/yii2-ticket
========================

A ticket system for website (forked from open-ecommerce/yii2-ticket <-- ricco/yii2-ticket)

1.0.7(9y ago)013MITPHPPHP >=5.4.0

Since Jun 18Pushed 8y ago1 watchersCompare

[ Source](https://github.com/paulobrandit/yii2-ticket)[ Packagist](https://packagist.org/packages/paulobrandit/yii2-ticket)[ Docs](https://bitbucket.org/Ricco381/yii2-ticket/src)[ RSS](/packages/paulobrandit-yii2-ticket/feed)WikiDiscussions master Synced 3w ago

READMEChangelogDependenciesVersions (8)Used By (0)

forked to add multilanguage functionality
=========================================

[](#forked-to-add-multilanguage-functionality)

TODO

- replace all hardcoded russian to english variable

yii2-ticket
===========

[](#yii2-ticket)

Тикет система для yii2

Documentation in [English](https://github.com/ricco381/yii2-ticket/blob/master/README_EN.md)

##### Вышла стабильная версия 1.0.8

[](#вышла-стабильная-версия-108)

```
1.0.8
    Мелкие изменения

```

##### Вышла стабильная версия 1.0.7

[](#вышла-стабильная-версия-107)

```
1.0.7
    Изменен дизайн

1.0.6
    Добавлено прикрепление изображений.
    Добавлен создание тикета из админки.
    Добавление прификсов таблицы.
    Исправлен роутинг.

1.0.5
    Убраны уведомления о закрытых тикетах.
    Убран лишний код.
    Отправка почты перенесена в модель.

1.0.4
    Добавлена загрузка картинок.

```

```
Установка composer require "ricco/yii2-ticket:1.0.8"

```

Добавление в проект
===================

[](#добавление-в-проект)

```
'ticket' => [
            'class'         => ricco\ticket\Module::className(),
        ],

```

**Обязательно добавить в AppAssets в секцию js ссылку на bootstrap.js**

```
 public $js = [
        /** Другие скрипты */
        '//maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.js',
    ];

```

Маршруты без ЧПУ
================

[](#маршруты-без-чпу)

```
index.php?r=ticket/ticket/index
index.php?r=ticket/admin/index

```

Переопределение класса
======================

[](#переопределение-класса)

```
'ticket' => [
            'class'         => ricco\ticket\Module::className(),
            'controllerMap' => [
                'admin' => [
                    'class' => \app\controllers\TicketAdminController::class,
                ],
            ],
        ],

```

Переопределение вида
====================

[](#переопределение-вида)

```
'view'         => [
            'theme' => [
                'pathMap' => [
                    '@ricco/ticket/views' => '@app/views/ticket',
                ],
            ],
        ],

```

Статусы тикетов
===============

[](#статусы-тикетов)

> TicketHead::OPEN = 0 - открыт

> TicketHead::WAIT = 1 - Ожидание

> TicketHead::ANSWER = 2 - Отвечен

> TicketHead::CLOSED = 3 - Закрыт

Доступные методы
================

[](#доступные-методы)

> TicketHead::getNewTicketCount()

Возвращает количество всех тикетов у которых статус "0" или "1"

> TicketHead::getNewTicketCountUser($status)

Возвращает количество текетов для текущего пользователя, по умолчанию со всеми статусами которые равняются "0"

Миграция
========

[](#миграция)

```
yii migrate --migrationPath=@vendor/ricco/yii2-ticket/migrations

```

Настройка модуля
================

[](#настройка-модуля)

```
$mailSendAnswer = true на email будут отправлятся уведомления об ответе

$subjectAnswer = string Тема email сообщения answer

$userModel = Object User model

$qq = array Массив отделов для которых создается вопрос

$admin = array Массив администраторов

```

Публичная часть
===============

[](#публичная-часть)

[![](https://camo.githubusercontent.com/27a7ab7328476d19f3a9e858c4e65dc6758eb35626b9758a3e52a69e4ed6c7f3/687474703a2f2f692e696d6775722e636f6d2f414170747233672e706e67)](https://camo.githubusercontent.com/27a7ab7328476d19f3a9e858c4e65dc6758eb35626b9758a3e52a69e4ed6c7f3/687474703a2f2f692e696d6775722e636f6d2f414170747233672e706e67)

Создание тикета
===============

[](#создание-тикета)

[![](https://camo.githubusercontent.com/391bfdfeb7ae5524748d63ffceeba39d87d36e5273e4fd2306953a5e4af8f438/687474703a2f2f692e696d6775722e636f6d2f443037687445462e706e67)](https://camo.githubusercontent.com/391bfdfeb7ae5524748d63ffceeba39d87d36e5273e4fd2306953a5e4af8f438/687474703a2f2f692e696d6775722e636f6d2f443037687445462e706e67)

\#Вопрос-Ответ [![](https://camo.githubusercontent.com/03d5d7f798121e805d0a0a1657c82a589e52fcc65aa1208823956f96f6f610cc/687474703a2f2f692e696d6775722e636f6d2f426b46636a4a322e706e67)](https://camo.githubusercontent.com/03d5d7f798121e805d0a0a1657c82a589e52fcc65aa1208823956f96f6f610cc/687474703a2f2f692e696d6775722e636f6d2f426b46636a4a322e706e67)

\#Админка [![](https://camo.githubusercontent.com/562020856e51627f04cb478fe5c521e0891274d14fb1c570d351b0fe34da70ec/687474703a2f2f692e696d6775722e636f6d2f723676654f69482e706e67)](https://camo.githubusercontent.com/562020856e51627f04cb478fe5c521e0891274d14fb1c570d351b0fe34da70ec/687474703a2f2f692e696d6775722e636f6d2f723676654f69482e706e67)\#Ответ [![](https://camo.githubusercontent.com/556436ac43d8689190ca7b105d121698512744be17995a39543f70c3a2f5be97/687474703a2f2f692e696d6775722e636f6d2f484d725a465a752e706e67)](https://camo.githubusercontent.com/556436ac43d8689190ca7b105d121698512744be17995a39543f70c3a2f5be97/687474703a2f2f692e696d6775722e636f6d2f484d725a465a752e706e67)\#Создание тикета [![](https://camo.githubusercontent.com/eea2683457d480b5a8f80d03ebc4fd78d6ae333ed5588e1d727053b30c9193d7/687474703a2f2f692e696d6775722e636f6d2f4b7454336f65502e706e67)](https://camo.githubusercontent.com/eea2683457d480b5a8f80d03ebc4fd78d6ae333ed5588e1d727053b30c9193d7/687474703a2f2f692e696d6775722e636f6d2f4b7454336f65502e706e67)

###  Health Score

27

—

LowBetter than 47% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity5

Limited adoption so far

Community11

Small or concentrated contributor base

Maturity63

Established project with proven stability

 Bus Factor1

Top contributor holds 78.7% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~9 days

Total

7

Last Release

3604d ago

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/12700260?v=4)[paulobrandit](/maintainers/paulobrandit)[@paulobrandit](https://github.com/paulobrandit)

---

Top Contributors

[![ricco381](https://avatars.githubusercontent.com/u/11959563?v=4)](https://github.com/ricco381 "ricco381 (59 commits)")[![vkabachenko](https://avatars.githubusercontent.com/u/9642019?v=4)](https://github.com/vkabachenko "vkabachenko (10 commits)")[![eduardo-g-silva](https://avatars.githubusercontent.com/u/8415412?v=4)](https://github.com/eduardo-g-silva "eduardo-g-silva (4 commits)")[![paulobrandit](https://avatars.githubusercontent.com/u/12700260?v=4)](https://github.com/paulobrandit "paulobrandit (2 commits)")

---

Tags

yii2Ticket Systemyii2-ticketricco

### Embed Badge

![Health badge](/badges/paulobrandit-yii2-ticket/health.svg)

```
[![Health](https://phpackages.com/badges/paulobrandit-yii2-ticket/health.svg)](https://phpackages.com/packages/paulobrandit-yii2-ticket)
```

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