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myhelpdesk/custom-core-framework
================================

UVDesk Community Helpdesk Core Framework Bundle

02PHP

Since Jul 23Pushed 4y ago1 watchersCompare

[ Source](https://github.com/Ravicitrusbug/uvdesk-custom-core-framework)[ Packagist](https://packagist.org/packages/myhelpdesk/custom-core-framework)[ RSS](/packages/myhelpdesk-custom-core-framework/feed)WikiDiscussions main Synced 1w ago

READMEChangelogDependenciesVersions (1)Used By (0)

[ ![](https://camo.githubusercontent.com/c69c613593ee19d21a501366e3e58b5b5d15e982f2f90c751d4ca6b01e635f2b/68747470733a2f2f73332d61702d736f757468656173742d312e616d617a6f6e6177732e636f6d2f63646e2e75766465736b2e636f6d2f75766465736b2f62756e646c65732f7765626b756c64656661756c742f696d616765732f75766465736b2d776964652e737667)](https://www.uvdesk.com/en/)

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The standalone **CoreFrameworkBundle** lies at the heart of the [UVDesk Community](https://www.uvdesk.com/) helpdesk, providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages, furhter extending the capabilities of the helpdesk system.

The core framework bundle comes loaded with the following features:

- **Ticket Query System** - Easily transform your customer queries into tickets
- **Mailboxes** - Pipeline your support email mailboxes directly into tickets for easy query managment
- **Email Templates** - Draft your frequent query responses to improve your productivity and minimize response time
- **User Management System** - Easily manage your support staff members into Admins, Groups & Teams with varying level of system privileges

Installation
------------

[](#installation)

This bundle can be easily integrated into any Symfony application (though it is recommended that you're using [Symfony 4](https://symfony.com/4), or your project has a dependency on [Symfony Flex](https://flex.symfony.com/), as things have changed drastically with the newer Symfony versions). Before continuing, make sure that you're using PHP 7 or higher and have [Composer](https://getcomposer.org/) installed. You also need to ensure that you have the following PHP extensions installed:

- [PHP IMAP](http://php.net/manual/en/book.imap.php)
- [PHP Mailparse](http://php.net/manual/en/book.mailparse.php)

To require the core framework bundle into your symfony project, simply run the following from your project root:

```
$ composer require myhelpdesk/custom-core-framework
```

License
-------

[](#license)

The **CoreFrameworkBundle** and libraries included within the bundle are released under the MIT or BSD license.

###  Health Score

15

—

LowBetter than 3% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity2

Limited adoption so far

Community7

Small or concentrated contributor base

Maturity29

Early-stage or recently created project

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

### Community

Maintainers

![](https://www.gravatar.com/avatar/189ef881cf4faf46eb00fa5b0b6892e5aa32bdad185eeccfd428eef2cdbd97b8?d=identicon)[Ravicitrusbug](/maintainers/Ravicitrusbug)

---

Top Contributors

[![Ravicitrusbug](https://avatars.githubusercontent.com/u/69891717?v=4)](https://github.com/Ravicitrusbug "Ravicitrusbug (7 commits)")

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