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[Utility & Helpers](/categories/utility) 4. / 5. mitydigital/supportamic ActiveStatamic-addon[Utility & Helpers](/categories/utility) mitydigital/supportamic ======================= Adds Mity Digital's support features to Statamic. 1.3.3(2mo ago)01.0kMITPHPPHP ^8.2 Since Jun 14Pushed 2mo ago1 watchersCompare [ Source](https://github.com/mitydigital/statamic-supportamic)[ Packagist](https://packagist.org/packages/mitydigital/supportamic)[ RSS](/packages/mitydigital-supportamic/feed)WikiDiscussions main Synced 1mo ago READMEChangelog (10)DependenciesVersions (16)Used By (0) Supportamic =========== [](#supportamic) [![Statamic 4.0+](https://camo.githubusercontent.com/2cc64d3b07e997a278a3800cc454b8e9382ec21957956193dd1d6cfc7f0fa078/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d342e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)](https://camo.githubusercontent.com/2cc64d3b07e997a278a3800cc454b8e9382ec21957956193dd1d6cfc7f0fa078/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d342e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)[![Statamic 5.0+](https://camo.githubusercontent.com/1493e0d010dc67f6682a1bf253c04498351ea74434eaccba4244c7641c4d25ec/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d352e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)](https://camo.githubusercontent.com/1493e0d010dc67f6682a1bf253c04498351ea74434eaccba4244c7641c4d25ec/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d352e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)[![Statamic 6.0+](https://camo.githubusercontent.com/e2d97a60f0486aada69d7bf68516cff0f0ed6d2ad2f935e8dc54767eefb3295d/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d362e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)](https://camo.githubusercontent.com/e2d97a60f0486aada69d7bf68516cff0f0ed6d2ad2f935e8dc54767eefb3295d/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f53746174616d69632d362e302b2d4646323639453f7374796c653d666f722d7468652d6261646765266c696e6b3d68747470733a2f2f73746174616d69632e636f6d)[![Supportamic on Packagist](https://camo.githubusercontent.com/69880d576171d42c333f9cd1623c52980a6cb9f6535681c6ae4aff0bd5c442ed/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6d6974796469676974616c2f737570706f7274616d69633f7374796c653d666f722d7468652d6261646765)](https://packagist.org/packages/mitydigital/supportamic/stats) --- > Supportamic is a very opinionated support add-on for Statamic including HubSpot chat or Freshdesk widget support and a Dashboard Widget. Configuration ------------- [](#configuration) You will need to have some `.env` variables added to take full advantage of what the addon can do. Make sure you have these set and ready to go: ``` SUPPORTAMIC_CHAT=hubspot SUPPORTAMIC_CHAT_ENDPOINT= SUPPORTAMIC_EMAIL= SUPPORTAMIC_WEBSITE= SUPPORTAMIC_WIDGET_SHOW_GUIDE=true ``` ### Advanced configuration [](#advanced-configuration) The Chat component of this add-on uses identification based on the logged in Statamic user. If you need to make changes beyond what the default configuration is doing, don't forget to publish the config file: ``` php artisan vendor:publish --tag=supportamic-config ``` For most sites, this won't be necessary. Chat / Widget ------------- [](#chat--widget) Supportamic is configured to work with Hubspot's chat or Freskdesk's Widget. `SUPPORTAMIC_CHAT` should be "hubspot" or "freshdesk" - anything else will throw a wobbly. `SUPPORTAMIC_CHAT_ENDPOINT` is the endpoint URL provided by HubSpot or Freshdesk for embedding your chat widget to your page. ### Chat Identification [](#chat-identification) By default, Supportamic will try to get the logged in user's Name and Email Address and pass these to the chat widget for a smoother UX for users. These are set to look for the `email` and `name` fields of the User, and most likely won't need to change. If you have a custom User Blueprint, you can override these in the `config/supportamic.php` config file. Widget ------ [](#widget) The Dashboard Widget can be added to your site by adding `supportamic` to your `config/statamic/cp.php` widgets configuration: ``` 'widgets' => [ // ... 'supportamic', // ... ], ``` There are two key sections - Admin Guide and Support. ### Admin Guide [](#admin-guide) The Admin Guide allows you to have a link to your site's support documentation. This is pulled from Statamic's `STATAMIC_SUPPORT_URL` environment variable (`statamic.cp.support_url`). Setting `SUPPORTAMIC_WIDGET_SHOW_GUIDE` to `false` will always hide the Admin Guide section, even when the URL is set. Keeping `SUPPORTAMIC_WIDGET_SHOW_GUIDE` as `true` will show the Admin Guide section when the Support URL is not Statamic's URL. ### Support: Start a conversation / Create a ticket [](#support-start-a-conversation--create-a-ticket) If you have Chat correctly configured, the "Start a Conversation" or "Create a Ticket" button will appear. When loaded, this will be disabled, but will be enabled when the Chat/Ticket widget is ready. ### Support: Email support [](#support-email-support) Set `SUPPORTAMIC_EMAIL` to a valid email address to enable the "Email Support" option. This will create a button with a `mailto:` link. ### Support: Visit support website [](#support-visit-support-website) Set `SUPPORTAMIC_WEBSITE` to a valid website to enable the "Visit support website" option. This will open in a new window. Add-on Support -------------- [](#add-on-support) We've made this for our projects really... some may find it useful, but it's not something we're looking to support beyond what is useful for our projects too. But hey, you could always ask - you may have a brilliant idea that we'd love to implement and use too. Say hello. Credits ------- [](#credits) - [Marty Friedel](https://github.com/martyf) License ------- [](#license) This addon is licensed under the MIT license. ### Health Score 46 — FairBetter than 93% of packages Maintenance82 Actively maintained with recent releases Popularity17 Limited adoption so far Community7 Small or concentrated contributor base Maturity64 Established project with proven stability Bus Factor1 Top contributor holds 100% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~70 days Recently: every ~63 days Total 15 Last Release 89d ago PHP version history (2 changes)1.0.0PHP ^8.1 1.3.0PHP ^8.2 ### Community Maintainers ![](https://www.gravatar.com/avatar/d2976debe9dcc11f8ffb47e0ce048ac7297dec8d9be9e525e65d398469ffa417?d=identicon)[martyf](/maintainers/martyf) --- Top Contributors [![martyf](https://avatars.githubusercontent.com/u/1491079?v=4)](https://github.com/martyf "martyf (22 commits)") --- Tags supportstatamic ### Embed Badge ![Health badge](/badges/mitydigital-supportamic/health.svg) ``` [![Health](https://phpackages.com/badges/mitydigital-supportamic/health.svg)](https://phpackages.com/packages/mitydigital-supportamic) ``` ### Alternatives [arcanedev/support ARCANEDEV Support Helpers 1888.2M78](/packages/arcanedev-support)[coderello/laravel-nova-lang Language support for Laravel Nova. 4251.2M2](/packages/coderello-laravel-nova-lang)[m1/env Env is a lightweight library bringing .env file parser compatibility to PHP. 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