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mikemartin/helpscout-beacon
===========================

v1.0.7(5mo ago)0499↓71.4%PHP

Since Jan 17Pushed 5mo ago1 watchersCompare

[ Source](https://github.com/mikemartin/helpscout-beacon)[ Packagist](https://packagist.org/packages/mikemartin/helpscout-beacon)[ RSS](/packages/mikemartin-helpscout-beacon/feed)WikiDiscussions main Synced yesterday

READMEChangelog (9)Dependencies (2)Versions (13)Used By (0)

HelpScout Beacon
================

[](#helpscout-beacon)

> Make it easy for clients to get help and access their support history.

Installation
------------

[](#installation)

```
composer require mikemartin/helpscout-beacon
```

Configuration
-------------

[](#configuration)

Add the following to your `.env` file:

```
HELPSCOUT_BEACON_ID=
HELPSCOUT_BEACON_SECRET_KEY=

```

The Beacon ID can be found in your HelpScout Beacon Settings under the Installation tab. The secret key is found under the Contact tab after enabling "Support history security".

Public Beacon
-------------

[](#public-beacon)

To show the beacon to authenticated frontend users, add the following env variables:

```
HELPSCOUT_PUBLIC_BEACON_ID=
HELPSCOUT_PUBLIC_BEACON_SECRET_KEY=

```

Then place the tag before the closing `` tag in your template:

```
{{ beacon:js }}
```

License
-------

[](#license)

The MIT License (MIT). Please see [License File](LICENSE) for more information.

###  Health Score

42

—

FairBetter than 88% of packages

Maintenance73

Regular maintenance activity

Popularity15

Limited adoption so far

Community9

Small or concentrated contributor base

Maturity61

Established project with proven stability

 Bus Factor1

Top contributor holds 89.3% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~188 days

Recently: every ~423 days

Total

11

Last Release

154d ago

Major Versions

v0.9.3 → v1.02021-02-11

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/414211?v=4)[Mike Martin](/maintainers/mikemartin)[@mikemartin](https://github.com/mikemartin)

---

Top Contributors

[![mikemartin](https://avatars.githubusercontent.com/u/414211?v=4)](https://github.com/mikemartin "mikemartin (25 commits)")[![delilahw](https://avatars.githubusercontent.com/u/13112284?v=4)](https://github.com/delilahw "delilahw (3 commits)")

### Embed Badge

![Health badge](/badges/mikemartin-helpscout-beacon/health.svg)

```
[![Health](https://phpackages.com/badges/mikemartin-helpscout-beacon/health.svg)](https://phpackages.com/packages/mikemartin-helpscout-beacon)
```

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