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mhshohel/appbajarticket
=======================

A simple helpdesk tickets system for Laravel 5.1 which integrates smoothly with Laravel default users and auth system

473PHP

Since Dec 7Pushed 10y ago2 watchersCompare

[ Source](https://github.com/mh-shohel/appbajartickets)[ Packagist](https://packagist.org/packages/mhshohel/appbajarticket)[ RSS](/packages/mhshohel-appbajarticket/feed)WikiDiscussions master Synced today

READMEChangelogDependenciesVersions (1)Used By (0)

> **Note:** The  This is our customized version for a project, may not working to your project, you can find original url at

####  [ Switch to orignal repository ](https://packagist.org/packages/kordy/ticketit)

[](#--switch-to-orignal-repository-)

Ticketit v0.2.0
===============

[](#ticketit--v020)

A simple helpdesk tickets system for Laravel 5.1 which integrates smoothly with Laravel default users and auth system. It will integrate into your current Laravel project within minutes, and you can offer your customers and your team a nice and simple support ticket system.

Features:
---------

[](#features)

1. Three main users roles users, agents, and admins
2. Users can create tickets, keep track of their tickets status, giving comments, and close their own tickets (access permissions are configurable)
3. Auto assigning agents to tickets, the system searches for agents in specific department and auto select the agent with lowest queue
4. Simple admin panel
5. Localization (English and Hungarian language packs are included)
6. Very simple installation and integration process
7. Admin dashboard with statistics and performance tracking graphs

[Full features list (12+) and screen shots](https://github.com/thekordy/ticketit/wiki/v0.2.0-Features)

Requirements
------------

[](#requirements)

**First Make sure you have got this Laravel setup working:**

1. [Laravel 5.1](http://laravel.com/docs/5.1#installation)
2. [Users table](http://laravel.com/docs/5.1/authentication)
3. [Laravel email configuration](http://laravel.com/docs/5.1/mail#sending-mail)
4. Bootstrap 3+
5. Jquery

**Dependents that are getting installed and configured automatically by Ticketit (no action required from you)**

1. [LaravelCollective HTML](https://github.com/laravelcollective/html)
2. [Laravel Datatables](https://github.com/yajra/laravel-datatables)

Installation (4-8 minutes):
---------------------------

[](#installation-4-8-minutes)

Step 1. Run this code via your terminal (1-2 minutes)

```
	composer require mhshohel/appbajarticket:dev-master
```

Step 2. After install, you have to add this line on your `config/app.php` in Service Providers section (1-2 minutes).

```
	Mhshohel\Appbajarticket\TicketitServiceProvider::class,
```

Step 3. [Setting up your master view for Ticketit integration (1-2 minutes)](https://github.com/thekordy/ticketit/wiki/Integrating-Ticketit-views-with-your-project-template)

Step 4. Go ahead to  to finalize the installation (1-2 minutes)

Default ticketit front route:

Default ticketit admin route:

Documentation
-------------

[](#documentation)

[Ticketit Wiki](https://github.com/thekordy/ticketit/wiki)

Support:
--------

[](#support)

[Review features requests, give your feedback, suggest features, report issues](https://github.com/thekordy/ticketit/issues)

Live Demo
---------

[](#live-demo)

Credits
-------

[](#credits)

Big thank you for all active people who took from their time to give their feedback and suggestions, they helped a lot to improve Ticketit for all of us.

**Project contributors (the project heros):**

- [Brian Royer](https://github.com/FusionDesign)
- [Lee Nielsen](https://github.com/fishmad)
- [balping](https://github.com/balping)

###  Health Score

22

—

LowBetter than 21% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity13

Limited adoption so far

Community8

Small or concentrated contributor base

Maturity41

Maturing project, gaining track record

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

### Community

Maintainers

![](https://www.gravatar.com/avatar/f69f67c24cb1944a35b52f07d78ed47c0e90992c3939532afd7fcca0afbcb222?d=identicon)[mhshohel](/maintainers/mhshohel)

---

Top Contributors

[![shohel](https://avatars.githubusercontent.com/u/10257621?v=4)](https://github.com/shohel "shohel (15 commits)")

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