PHPackages masterix21/laravel-helpdesk - PHPackages - PHPackages [Skip to content](#main-content)[PHPackages](/)[Directory](/)[Categories](/categories)[Trending](/trending)[Leaderboard](/leaderboard)[Changelog](/changelog)[Analyze](/analyze)[Collections](/collections)[Log in](/login)[Sign up](/register) 1. [Directory](/) 2. / 3. [Utility & Helpers](/categories/utility) 4. / 5. masterix21/laravel-helpdesk ActiveLibrary[Utility & Helpers](/categories/utility) masterix21/laravel-helpdesk =========================== Integrate Helpdesk features to any Laravel application v1.0.0(7mo ago)02[4 PRs](https://github.com/masterix21/laravel-helpdesk/pulls)MITPHPPHP ^8.4CI passing Since Sep 24Pushed 1mo ago2 watchersCompare [ Source](https://github.com/masterix21/laravel-helpdesk)[ Packagist](https://packagist.org/packages/masterix21/laravel-helpdesk)[ Docs](https://github.com/masterix21/laravel-helpdesk)[ GitHub Sponsors](https://github.com/masterix21)[ RSS](/packages/masterix21-laravel-helpdesk/feed)WikiDiscussions main Synced 1mo ago READMEChangelog (1)Dependencies (13)Versions (6)Used By (0) Laravel Helpdesk ================ [](#laravel-helpdesk) [![Latest Version on Packagist](https://camo.githubusercontent.com/a2042b733eef79460f8191eddf8328bd5728901b9ba0eff8248927526dac7378/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6d6173746572697832312f6c61726176656c2d68656c706465736b2e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/masterix21/laravel-helpdesk)[![GitHub Tests Action Status](https://camo.githubusercontent.com/f72757e5c2832834c18b6c36af8c6b8db30f0c9ac6db8a5689c7406a7ee904aa/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f616374696f6e732f776f726b666c6f772f7374617475732f6d6173746572697832312f6c61726176656c2d68656c706465736b2f72756e2d74657374732e796d6c3f6272616e63683d6d61696e266c6162656c3d7465737473267374796c653d666c61742d737175617265)](https://github.com/masterix21/laravel-helpdesk/actions?query=workflow%3Arun-tests+branch%3Amain)[![GitHub Code Style Action Status](https://camo.githubusercontent.com/e61c356a3ecba24c87823f725e32fc768eef6920bb9733caf54a70d29883ac53/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f616374696f6e732f776f726b666c6f772f7374617475732f6d6173746572697832312f6c61726176656c2d68656c706465736b2f6669782d7068702d636f64652d7374796c652d6973737565732e796d6c3f6272616e63683d6d61696e266c6162656c3d636f64652532307374796c65267374796c653d666c61742d737175617265)](https://github.com/masterix21/laravel-helpdesk/actions?query=workflow%3A%22Fix+PHP+code+style+issues%22+branch%3Amain)[![Total Downloads](https://camo.githubusercontent.com/dd8ffdf49cd31af797bd4576d4a20a2bddf5ff40d8aaaeac423dfbc443721d5a/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f6d6173746572697832312f6c61726176656c2d68656c706465736b2e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/masterix21/laravel-helpdesk) A comprehensive helpdesk solution for Laravel applications with ticket management, SLA monitoring, knowledge base, and automation workflows. ❤️ Support This Package ----------------------- [](#️-support-this-package) Hey there! 👋 If this package saves you time or helps your business, consider buying me a coffee (or maybe a pizza? 🍕). Your support keeps me motivated to maintain this package and create more awesome open-source tools for the Laravel community! [![Sponsor](https://camo.githubusercontent.com/5f233f7a50dfd86e14df761d4bd0a33e4b9302cad1c7416377c2a66c7dc0e55f/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f2546302539462539322539365f53706f6e736f725f4d652d4769744875625f53706f6e736f72732d6666363962343f7374796c653d666f722d7468652d6261646765)](https://github.com/sponsors/masterix21) Every sponsor gets a virtual high-five and eternal gratitude! 🙌 📚 Documentation --------------- [](#-documentation) Full documentation is available in the [docs](docs/index.md) directory. Installation ------------ [](#installation) ``` composer require masterix21/laravel-helpdesk ``` ``` php artisan vendor:publish --tag="laravel-helpdesk-migrations" php artisan migrate ``` ``` php artisan vendor:publish --tag="laravel-helpdesk-config" ``` Quick Start ----------- [](#quick-start) ``` use LucaLongo\LaravelHelpdesk\Facades\LaravelHelpdesk; use LucaLongo\LaravelHelpdesk\Enums\TicketStatus; // Create a ticket $ticket = LaravelHelpdesk::open([ 'type' => 'product_support', 'subject' => 'Cannot access dashboard', 'description' => 'Getting error when trying to login...', 'priority' => 'high', ]); // Transition status $ticketService = app(TicketService::class); $ticketService->transition($ticket, TicketStatus::Resolved); ``` See the [documentation](docs/index.md) for detailed usage and configuration options. Testing ------- [](#testing) ``` composer test ``` Changelog --------- [](#changelog) Please see [CHANGELOG](CHANGELOG.md) for more information on what has changed recently. Contributing ------------ [](#contributing) Please see [CONTRIBUTING](CONTRIBUTING.md) for details. Security Vulnerabilities ------------------------ [](#security-vulnerabilities) Please review [our security policy](../../security/policy) on how to report security vulnerabilities. Credits ------- [](#credits) - [Luca Longo](https://github.com/masterix21) - [All Contributors](../../contributors) License ------- [](#license) The MIT License (MIT). Please see [License File](LICENSE.md) for more information. ### Health Score 39 — LowBetter than 86% of packages Maintenance79 Regular maintenance activity Popularity2 Limited adoption so far Community11 Small or concentrated contributor base Maturity57 Maturing project, gaining track record Bus Factor1 Top contributor holds 63.3% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Unknown Total 1 Last Release 229d ago ### Community Maintainers ![](https://www.gravatar.com/avatar/177020fc4adb5c08acee3e6fe0b65002a96665c5d5c522a3ef009b4105fd634f?d=identicon)[masterix](/maintainers/masterix) --- Top Contributors [![masterix21](https://avatars.githubusercontent.com/u/6555012?v=4)](https://github.com/masterix21 "masterix21 (31 commits)")[![dependabot[bot]](https://avatars.githubusercontent.com/in/29110?v=4)](https://github.com/dependabot[bot] "dependabot[bot] (9 commits)")[![github-actions[bot]](https://avatars.githubusercontent.com/in/15368?v=4)](https://github.com/github-actions[bot] "github-actions[bot] (9 commits)") --- Tags laravelLuca Longolaravel-helpdesk ### Code Quality TestsPest Static AnalysisPHPStan Code StyleLaravel Pint ### Embed Badge ![Health badge](/badges/masterix21-laravel-helpdesk/health.svg) ``` [![Health](https://phpackages.com/badges/masterix21-laravel-helpdesk/health.svg)](https://phpackages.com/packages/masterix21-laravel-helpdesk) ``` ### Alternatives [spatie/laravel-data Create unified resources and data transfer objects 1.7k28.9M627](/packages/spatie-laravel-data)[spatie/laravel-livewire-wizard Build wizards using Livewire 4061.0M4](/packages/spatie-laravel-livewire-wizard)[hirethunk/verbs An event sourcing package that feels nice. 513162.9k6](/packages/hirethunk-verbs)[worksome/exchange Check Exchange Rates for any currency in Laravel. 123544.7k](/packages/worksome-exchange)[ralphjsmit/livewire-urls Get the previous and current url in Livewire. 82270.3k4](/packages/ralphjsmit-livewire-urls)[hydrat/filament-table-layout-toggle Filament plugin adding a toggle button to tables, allowing user to switch between Grid and Table layouts. 6292.3k1](/packages/hydrat-filament-table-layout-toggle) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)