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mageme/module-webforms-3-zendesk
================================

Zendesk integration add-on for WebForms Pro 3

3.1.3(1mo ago)00proprietaryPHP

Since Mar 25Pushed 1mo agoCompare

[ Source](https://github.com/mageme/module-webforms-3-zendesk)[ Packagist](https://packagist.org/packages/mageme/module-webforms-3-zendesk)[ Docs](https://mageme.com)[ RSS](/packages/mageme-module-webforms-3-zendesk/feed)WikiDiscussions main Synced 1mo ago

READMEChangelogDependencies (2)Versions (2)Used By (0)

Magento 2 Zendesk Integration — MageMe WebForms
===============================================

[](#magento-2-zendesk-integration--mageme-webforms)

[![Latest Version on Packagist](https://camo.githubusercontent.com/07bf88542e25f15c571a3dd3957375a6c7c626e93f78000bde3b167a0a138b77/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6d6167656d652f6d6f64756c652d776562666f726d732d332d7a656e6465736b2e737667)](https://packagist.org/packages/mageme/module-webforms-3-zendesk)[![Packagist Downloads](https://camo.githubusercontent.com/e91551f20a82d7cddc7b066fb04f36436a9a1074c37c2bfec34c53628f49f640/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f6d6167656d652f6d6f64756c652d776562666f726d732d332d7a656e6465736b2e737667)](https://packagist.org/packages/mageme/module-webforms-3-zendesk)[![License: Proprietary](https://camo.githubusercontent.com/794347bec64bb06501658552e564c604e66704bed88f4fcd473a7d4847e40054/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d70726f70726965746172792d626c75652e737667)](https://mageme.com/license/)

Create Zendesk tickets from Magento 2 form submissions. This free add-on for [MageMe WebForms](https://mageme.com/magento-2-form-builder.html) bridges your storefront forms with Zendesk support — including custom field types, file attachments, and connection testing from the admin panel.

Features
--------

[](#features)

- Create Zendesk support tickets automatically when customers submit a form
- Map form fields to ticket properties (group, priority, type, custom fields)
- Add collaborators and followers to tickets for team visibility
- Attach uploaded files and gallery images via Zendesk upload tokens
- Custom form field types that pull options from Zendesk (Group, Priority, Type selects)
- Built-in connection testing to verify Zendesk credentials from the admin panel
- Apply tags to tickets for routing and reporting
- Multi-store support with per-store Zendesk configuration

Requirements
------------

[](#requirements)

- Magento 2.4.x
- [MageMe WebForms 3](https://mageme.com/magento-2-form-builder.html) version 3.5.0 or higher
- `zendesk/zendesk_api_client_php` ^2.2
- Zendesk account with API access

Installation
------------

[](#installation)

```
composer require mageme/module-webforms-3-zendesk
bin/magento setup:upgrade
bin/magento cache:flush

```

Configuration
-------------

[](#configuration)

1. Go to **Stores > Configuration > MageMe > WebForms > Zendesk** and enter your Zendesk subdomain, email, and API token. Click **Test Connection** to verify.
2. Open any form in the admin panel and configure the Zendesk integration tab to map fields and set ticket properties.

Other MageMe WebForms Integrations
----------------------------------

[](#other-mageme-webforms-integrations)

Handle every customer touchpoint with the right platform:

- [Freshdesk](https://github.com/mageme/module-webforms-3-freshdesk) — create Freshdesk tickets with agent and group routing
- [HubSpot](https://github.com/mageme/module-webforms-3-hubspot) — sync contacts, companies, and tickets
- [Salesforce](https://github.com/mageme/module-webforms-3-salesforce) — create leads from form submissions
- [Zoho CRM & Desk](https://github.com/mageme/module-webforms-3-zoho) — create leads and support tickets
- [Klaviyo](https://github.com/mageme/module-webforms-3-klaviyo) — build profiles and grow your email lists
- [Mailchimp](https://github.com/mageme/module-webforms-3-mailchimp) — subscribe customers to audiences
- [Zapier](https://github.com/mageme/module-webforms-3-zapier) — connect forms to 7000+ apps

About MageMe WebForms
---------------------

[](#about-mageme-webforms)

[MageMe WebForms](https://mageme.com/magento-2-form-builder.html) is a Magento 2 form builder that helps store owners collect and manage customer data. Build support request forms, product inquiry forms, return forms, and feedback surveys with conditional logic, file uploads, email notifications, and helpdesk integrations — without custom development.

[Get MageMe WebForms for Magento 2](https://mageme.com/magento-2-form-builder.html)

Support
-------

[](#support)

- Documentation: [docs.mageme.com](https://docs.mageme.com)
- Issue Tracker: [GitHub Issues](https://github.com/mageme/module-webforms-3-zendesk/issues)

License
-------

[](#license)

Proprietary. See [License](https://mageme.com/license/) for details.

###  Health Score

33

—

LowBetter than 75% of packages

Maintenance90

Actively maintained with recent releases

Popularity0

Limited adoption so far

Community6

Small or concentrated contributor base

Maturity33

Early-stage or recently created project

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Unknown

Total

1

Last Release

45d ago

### Community

Maintainers

![](https://www.gravatar.com/avatar/a5c5b9ffef80fdba9187b37a733e69ccc58d904ffd3e488ef98080c3f25abc79?d=identicon)[mageme](/maintainers/mageme)

---

Top Contributors

[![rebimol](https://avatars.githubusercontent.com/u/9654737?v=4)](https://github.com/rebimol "rebimol (5 commits)")

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