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[Utility & Helpers](/categories/utility) 4. / 5. mageme/module-webforms-3-freshdesk ActiveMagento2-module[Utility & Helpers](/categories/utility) mageme/module-webforms-3-freshdesk ================================== Freshdesk integration add-on for WebForms Pro 3 3.0.4(3mo ago)001proprietaryPHP Since Mar 25Pushed 3w agoCompare [ Source](https://github.com/mageme/module-webforms-3-freshdesk)[ Packagist](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[ Docs](https://mageme.com)[ RSS](/packages/mageme-module-webforms-3-freshdesk/feed)WikiDiscussions main Synced 3w ago READMEChangelogDependencies (1)Versions (2)Used By (0) MageMe WebForms Freshdesk for Magento 2 ======================================= [](#mageme-webforms-freshdesk-for-magento-2) [![Latest Version on Packagist](https://camo.githubusercontent.com/9f09d5e96019e24b19be8a9f1577d852f05621c18f0214cb8a98dbbd778672e4/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6d6167656d652f6d6f64756c652d776562666f726d732d332d66726573686465736b2e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[![Packagist Downloads](https://camo.githubusercontent.com/415605c87d394665081b5195a7919ddfee499feba91813325e69d3ef645e917a/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f6d6167656d652f6d6f64756c652d776562666f726d732d332d66726573686465736b2e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[![Magento](https://camo.githubusercontent.com/cf4b3d65b871e52cc440e5e6029df954c137b0bb61d10977ee042c65d35cb74a/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f4d6167656e746f2d322e342e782d4545363732462e7376673f7374796c653d666c61742d737175617265)](https://magento.com)[![PHP](https://camo.githubusercontent.com/0c2128a647724ba7afe16fff6c5157d1f4f5a4f01b406d4ca0280ebbe5dae96f/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f5048502d372e34253230254532253830253933253230382e352d3737374242342e7376673f7374796c653d666c61742d737175617265)](https://php.net)[![License](https://camo.githubusercontent.com/e57809241140fc16d4985e9eb5c92fc999a13bd3fd2925ec019eeac7f74dd1f5/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d4d6167654d6525323045554c412d626c75652e7376673f7374796c653d666c61742d737175617265)](https://mageme.com/license/) Connect your Magento 2 store forms directly to Freshdesk. This free add-on for [MageMe WebForms](https://mageme.com/magento-2-form-builder.html) automatically creates Freshdesk support tickets from customer form submissions — no coding required. Features -------- [](#features) - Automatically create Freshdesk tickets when customers submit a form - Map form fields to Freshdesk ticket properties (type, status, priority, source) - Auto-assign tickets to specific agents, groups, and companies - Attach uploaded files and gallery images to tickets with MIME type preservation - Support for Freshdesk custom fields (cf\_\* prefix) with automatic type conversion - Apply multiple tags to tickets for organized ticket management - Resend submissions to Freshdesk manually from the Magento admin panel Requirements ------------ [](#requirements) - Magento 2.4.x - [MageMe WebForms 3](https://mageme.com/magento-2-form-builder.html) version 3.5.0 or higher - PHP `curl` and `json` extensions - Freshdesk account with API access Installation ------------ [](#installation) ``` composer require mageme/module-webforms-3-freshdesk bin/magento setup:upgrade bin/magento cache:flush ``` Configuration ------------- [](#configuration) 1. Go to **Stores > Configuration > MageMe > WebForms > Freshdesk** and enter your Freshdesk domain and API key. 2. Open any form in the admin panel and configure the Freshdesk integration tab to map fields and set ticket properties. Other MageMe WebForms Integrations ---------------------------------- [](#other-mageme-webforms-integrations) Extend your Magento 2 forms with more CRM and marketing integrations: - [HubSpot](https://github.com/mageme/module-webforms-3-hubspot) — sync contacts, companies, and tickets - [Salesforce](https://github.com/mageme/module-webforms-3-salesforce) — create leads from form submissions - [Zoho CRM & Desk](https://github.com/mageme/module-webforms-3-zoho) — create leads and support tickets - [Zendesk](https://github.com/mageme/module-webforms-3-zendesk) — create tickets with custom field types - [Klaviyo](https://github.com/mageme/module-webforms-3-klaviyo) — build profiles and grow your email lists - [Mailchimp](https://github.com/mageme/module-webforms-3-mailchimp) — subscribe customers to audiences - [Zapier](https://github.com/mageme/module-webforms-3-zapier) — connect forms to 7000+ apps Custom Magento development -------------------------- [](#custom-magento-development) Need a feature an extension doesn't cover, or a bespoke Magento build? MageMe takes on custom extension development and integration work. → **[Custom Magento development](https://mageme.com/magento-services/custom-development)** Support ------- [](#support) - Documentation: [docs.mageme.com](https://docs.mageme.com) - Bug reports and feature requests: [GitHub Issues](https://github.com/mageme/module-webforms-3-freshdesk/issues) License ------- [](#license) Governed by the **MageMe End User License Agreement** ([mageme.com/license](https://mageme.com/license/)). This add-on is distributed free of charge. --- **MageMe WebForms** is a no-code form builder for Magento 2 — conditional logic, multi-step forms, file uploads, and CRM integrations. → [Get WebForms](https://mageme.com/magento-2-form-builder.html) ### Health Score 34 — LowBetter than 75% of packages Maintenance90 Actively maintained with recent releases Popularity1 Limited adoption so far Community7 Small or concentrated contributor base Maturity34 Early-stage or recently created project Bus Factor1 Top contributor holds 100% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Unknown Total 1 Last Release 91d ago ### Community Maintainers ![](https://avatars.githubusercontent.com/u/81010079?v=4)[mageme](/maintainers/mageme)[@mageme](https://github.com/mageme) --- Top Contributors [![rebimol](https://avatars.githubusercontent.com/u/9654737?v=4)](https://github.com/rebimol "rebimol (8 commits)") ### Embed Badge ![Health badge](/badges/mageme-module-webforms-3-freshdesk/health.svg) ``` [![Health](https://phpackages.com/badges/mageme-module-webforms-3-freshdesk/health.svg)](https://phpackages.com/packages/mageme-module-webforms-3-freshdesk) ``` PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)