PHPackages                             mageme/module-webforms-3-freshdesk - PHPackages - PHPackages  [Skip to content](#main-content)[PHPackages](/)[Directory](/)[Categories](/categories)[Trending](/trending)[Leaderboard](/leaderboard)[Changelog](/changelog)[Analyze](/analyze)[Collections](/collections)[Log in](/login)[Sign up](/register)

1. [Directory](/)
2. /
3. [Utility & Helpers](/categories/utility)
4. /
5. mageme/module-webforms-3-freshdesk

ActiveMagento2-module[Utility & Helpers](/categories/utility)

mageme/module-webforms-3-freshdesk
==================================

Freshdesk integration add-on for WebForms Pro 3

3.0.4(1mo ago)00proprietaryPHP

Since Mar 25Pushed 1mo agoCompare

[ Source](https://github.com/mageme/module-webforms-3-freshdesk)[ Packagist](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[ Docs](https://mageme.com)[ RSS](/packages/mageme-module-webforms-3-freshdesk/feed)WikiDiscussions main Synced 1mo ago

READMEChangelogDependencies (1)Versions (2)Used By (0)

Magento 2 Freshdesk Integration — MageMe WebForms
=================================================

[](#magento-2-freshdesk-integration--mageme-webforms)

[![Latest Version on Packagist](https://camo.githubusercontent.com/b9010d6b9a849f612a527d35a060fea487d15e585209c451c0f871c0eb275eb7/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6d6167656d652f6d6f64756c652d776562666f726d732d332d66726573686465736b2e737667)](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[![Packagist Downloads](https://camo.githubusercontent.com/3b4145f0e89220a4212ab288dcd57adde3bf1109c3c34ce2d1b45aff396e1b89/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f6d6167656d652f6d6f64756c652d776562666f726d732d332d66726573686465736b2e737667)](https://packagist.org/packages/mageme/module-webforms-3-freshdesk)[![License: Proprietary](https://camo.githubusercontent.com/794347bec64bb06501658552e564c604e66704bed88f4fcd473a7d4847e40054/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d70726f70726965746172792d626c75652e737667)](https://mageme.com/license/)

Connect your Magento 2 store forms directly to Freshdesk. This free add-on for [MageMe WebForms](https://mageme.com/magento-2-form-builder.html) automatically creates Freshdesk support tickets from customer form submissions — no coding required.

Features
--------

[](#features)

- Automatically create Freshdesk tickets when customers submit a form
- Map form fields to Freshdesk ticket properties (type, status, priority, source)
- Auto-assign tickets to specific agents, groups, and companies
- Attach uploaded files and gallery images to tickets with MIME type preservation
- Support for Freshdesk custom fields (cf\_\* prefix) with automatic type conversion
- Apply multiple tags to tickets for organized ticket management
- Resend submissions to Freshdesk manually from the Magento admin panel

Requirements
------------

[](#requirements)

- Magento 2.4.x
- [MageMe WebForms 3](https://mageme.com/magento-2-form-builder.html) version 3.5.0 or higher
- PHP `curl` and `json` extensions
- Freshdesk account with API access

Installation
------------

[](#installation)

```
composer require mageme/module-webforms-3-freshdesk
bin/magento setup:upgrade
bin/magento cache:flush

```

Configuration
-------------

[](#configuration)

1. Go to **Stores > Configuration > MageMe > WebForms > Freshdesk** and enter your Freshdesk domain and API key.
2. Open any form in the admin panel and configure the Freshdesk integration tab to map fields and set ticket properties.

Other MageMe WebForms Integrations
----------------------------------

[](#other-mageme-webforms-integrations)

Extend your Magento 2 forms with more CRM and marketing integrations:

- [HubSpot](https://github.com/mageme/module-webforms-3-hubspot) — sync contacts, companies, and tickets
- [Salesforce](https://github.com/mageme/module-webforms-3-salesforce) — create leads from form submissions
- [Zoho CRM & Desk](https://github.com/mageme/module-webforms-3-zoho) — create leads and support tickets
- [Zendesk](https://github.com/mageme/module-webforms-3-zendesk) — create tickets with custom field types
- [Klaviyo](https://github.com/mageme/module-webforms-3-klaviyo) — build profiles and grow your email lists
- [Mailchimp](https://github.com/mageme/module-webforms-3-mailchimp) — subscribe customers to audiences
- [Zapier](https://github.com/mageme/module-webforms-3-zapier) — connect forms to 7000+ apps

About MageMe WebForms
---------------------

[](#about-mageme-webforms)

[MageMe WebForms](https://mageme.com/magento-2-form-builder.html) is a form builder extension for Magento 2 used by store owners to create contact forms, surveys, registration forms, order forms, and more. It features conditional logic, multi-step forms, file uploads, email notifications, customer submission dashboards, and integrations with popular CRM and marketing platforms.

[Get MageMe WebForms for Magento 2](https://mageme.com/magento-2-form-builder.html)

Support
-------

[](#support)

- Documentation: [docs.mageme.com](https://docs.mageme.com)
- Issue Tracker: [GitHub Issues](https://github.com/mageme/module-webforms-3-freshdesk/issues)

License
-------

[](#license)

Proprietary. See [License](https://mageme.com/license/) for details.

###  Health Score

33

—

LowBetter than 75% of packages

Maintenance90

Actively maintained with recent releases

Popularity0

Limited adoption so far

Community6

Small or concentrated contributor base

Maturity33

Early-stage or recently created project

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Unknown

Total

1

Last Release

46d ago

### Community

Maintainers

![](https://www.gravatar.com/avatar/a5c5b9ffef80fdba9187b37a733e69ccc58d904ffd3e488ef98080c3f25abc79?d=identicon)[mageme](/maintainers/mageme)

---

Top Contributors

[![rebimol](https://avatars.githubusercontent.com/u/9654737?v=4)](https://github.com/rebimol "rebimol (5 commits)")

### Embed Badge

![Health badge](/badges/mageme-module-webforms-3-freshdesk/health.svg)

```
[![Health](https://phpackages.com/badges/mageme-module-webforms-3-freshdesk/health.svg)](https://phpackages.com/packages/mageme-module-webforms-3-freshdesk)
```

###  Alternatives

[herzult/php-ssh

Provides an object-oriented wrapper for the php ssh2 extension.

3651.1M12](/packages/herzult-php-ssh)[suin/php-rss-writer

Yet another simple RSS writer library for PHP 5.4 or later.

2651.4M20](/packages/suin-php-rss-writer)[tattali/calendar-bundle

Provides event calendar for your Symfony 8+ project. Compatible with API like Google Calendar.

166545.6k](/packages/tattali-calendar-bundle)[marvinlabs/laravel-luhn

Luhn algorithm for Laravel

108409.7k](/packages/marvinlabs-laravel-luhn)[llaski/nova-scheduled-jobs

A Laravel Nova package to view your scheduled jobs.

55421.4k](/packages/llaski-nova-scheduled-jobs)[spinen/laravel-geometry

Wrapper over the geoPHP Class to make it integrate with Laravel better.

42470.7k1](/packages/spinen-laravel-geometry)

PHPackages © 2026

[Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)