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[Utility & Helpers](/categories/utility) 4. / 5. landofcoder/module-helpdesk ActiveMagento2-module[Utility & Helpers](/categories/utility) landofcoder/module-helpdesk =========================== HelpDesk Extension for magento2 1.0.9(2y ago)22.0k1OSL-3.0PHP Since Mar 12Pushed 2y ago2 watchersCompare [ Source](https://github.com/landofcoder/module-helpdesk)[ Packagist](https://packagist.org/packages/landofcoder/module-helpdesk)[ RSS](/packages/landofcoder-module-helpdesk/feed)WikiDiscussions master Synced 1mo ago READMEChangelog (2)Dependencies (2)Versions (8)Used By (0) magento2-helpdesk ================= [](#magento2-helpdesk) Magento 2 Help Desk Extension helps you to collect all requests, inquiries, offline chat messages, emails in one place. All messages will be assigned to the proper department without leaking information. Furthermore, utilize the ticket system is very important to bring a powerful and flexible solution for Store Support in Magento. Main Features ============= [](#main-features) - \[New\] Auto Convert Email To Ticket - \[New\] Compatible With SendGrid - Live Chat With Many Customer At Once - Offer Multiple Ways For Customer To Get Support FEATURED - Create Unlimited Departments, Agents, and Categories - Able to Create & Reply to Ticket directly to Email - File Attachment to the ticket - Set Priority, Status, and Category section for each ticket - Quick Reply or Close a ticket - Easy to Check ticket history - Check Ticket Status In Second - Satisfaction Star Rating For Effectiveness - Quick Responses With Answer Shortcut - Ticket auto-expiration & Auto-reminder FEATURED - \[New\] Support GraphQL Installation ------------ [](#installation) 1. Setup via composer ``` composer require landofcoder/module-helpdesk ``` then run magento 2 commands: ``` php bin/magento module enable Lof_HelpDesk php bin/magento setup:upgrade php bin/magento setup:static-content:deploy -f php bin/magento cache:clean ``` Donation -------- [](#donation) If this project help you reduce time to develop, you can give me a cup of coffee :) [![paypal](https://camo.githubusercontent.com/e1ff554a09e8e92bef25abc553ff05b88f45afd695877cf12f3a46558ef65b2e/68747470733a2f2f7777772e70617970616c6f626a656374732e636f6d2f656e5f55532f692f62746e2f62746e5f646f6e61746543435f4c472e676966)](https://www.paypal.com/paypalme/allorderdesk) **Our Magento 2 Extensions List** - [Megamenu for Magento 2](https://landofcoder.com/magento-2-mega-menu-pro.html/) - [Page Builder for Magento 2](https://landofcoder.com/magento-2-page-builder.html/) - [Magento 2 Marketplace - Multi Vendor Extension](https://landofcoder.com/magento-2-marketplace-extension.html/) - [Magento 2 Multi Vendor Mobile App Builder](https://landofcoder.com/magento-2-multi-vendor-mobile-app.html/) - [Magento 2 Form Builder](https://landofcoder.com/magento-2-form-builder.html/) - [Magento 2 Reward Points](https://landofcoder.com/magento-2-reward-points.html/) - [Magento 2 Flash Sales - Private Sales](https://landofcoder.com/magento-2-flash-sale.html) - [Magento 2 B2B Packages](https://landofcoder.com/magento-2-b2b-extension-package.html) - [Magento 2 One Step Checkout](https://landofcoder.com/magento-2-one-step-checkout.html/) - [Magento 2 Customer Membership](https://landofcoder.com/magento-2-membership-extension.html/) - [Magento 2 Checkout Success Page](https://landofcoder.com/magento-2-checkout-success-page.html/) **Featured Magento Services** - [Customization Service](https://landofcoder.com/magento-2-create-online-store/) - [Magento 2 Support Ticket Service](https://landofcoder.com/magento-support-ticket.html/) - [Magento 2 Multi Vendor Development](https://landofcoder.com/magento-2-create-marketplace/) - [Magento Website Maintenance Service](https://landofcoder.com/magento-2-customization-service/) - [Magento Professional Installation Service](https://landofcoder.com/magento-2-installation-service.html) - [Customization Service](https://landofcoder.com/magento-customization-service.html) ### Health Score 30 — LowBetter than 64% of packages Maintenance20 Infrequent updates — may be unmaintained Popularity21 Limited adoption so far Community12 Small or concentrated contributor base Maturity57 Maturing project, gaining track record Bus Factor1 Top contributor holds 95.9% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~879 days Total 2 Last Release 811d ago ### Community Maintainers ![](https://www.gravatar.com/avatar/db448e930f6e4cb8da91a337027d8b11645732d24ede2a46c5844967a395ca1e?d=identicon)[landofcoder](/maintainers/landofcoder) --- Top Contributors [![landofcoder](https://avatars.githubusercontent.com/u/194975?v=4)](https://github.com/landofcoder "landofcoder (70 commits)")[![Quincynguyen](https://avatars.githubusercontent.com/u/53746266?v=4)](https://github.com/Quincynguyen "Quincynguyen (2 commits)")[![andyhoanghuu](https://avatars.githubusercontent.com/u/19216611?v=4)](https://github.com/andyhoanghuu "andyhoanghuu (1 commits)") --- Tags landofcoderhelpdesk magento 2question and answers for magento 2magento 2 helpdesklandofcoder HelpDesk ### Embed Badge ![Health badge](/badges/landofcoder-module-helpdesk/health.svg) ``` [![Health](https://phpackages.com/badges/landofcoder-module-helpdesk/health.svg)](https://phpackages.com/packages/landofcoder-module-helpdesk) ``` PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)