PHPackages                             keepcloud/freshdesk-php-sdk - PHPackages - PHPackages  [Skip to content](#main-content)[PHPackages](/)[Directory](/)[Categories](/categories)[Trending](/trending)[Leaderboard](/leaderboard)[Changelog](/changelog)[Analyze](/analyze)[Collections](/collections)[Log in](/login)[Sign up](/register)

1. [Directory](/)
2. /
3. [API Development](/categories/api)
4. /
5. keepcloud/freshdesk-php-sdk

ActiveLibrary[API Development](/categories/api)

keepcloud/freshdesk-php-sdk
===========================

PHP SDK for the Freshdesk API (v2)

1.0.1(2y ago)03.0k↓32%1MITPHPPHP >=7.0

Since Jun 22Pushed 2y ago1 watchersCompare

[ Source](https://github.com/edisoncosta/freshdesk-php-sdk)[ Packagist](https://packagist.org/packages/keepcloud/freshdesk-php-sdk)[ Docs](https://github.com/keepcloud/freshdesk-php-sdk)[ RSS](/packages/keepcloud-freshdesk-php-sdk/feed)WikiDiscussions master Synced 2d ago

READMEChangelog (1)Dependencies (1)Versions (3)Used By (1)

Freshdesk PHP SDK API v2
========================

[](#freshdesk-php-sdk-api-v2)

[![Packagist](https://camo.githubusercontent.com/848d5d1e5b6f5932d9647ea95339ac94b398353db94f68f00fd40009aaa8c055/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f5061636b61676973742d66726573686465736b2d2d7068702d2d73646b2d626c7565)](https://packagist.org/packages/keepcloud/freshdesk-php-sdk)

This is a PHP 5.6+ SDK for the [Freshdesk](https://www.freshdesk.com) API v2.

If you have questions, please contact me or open an issue on GitHub.

Quick Start
-----------

[](#quick-start)

```
require __DIR__ . '/vendor/autoload.php';
use \Freshdesk\Api;

$api = new Api("your_freshdesk_api_key", "your_freshdesk_domain");

$all = $api->tickets->all();
$some = $api->tickets->all(['page' => 2]);
$new = $api->tickets->create($data);
$updated = $api->tickets->update($data);
$api->tickets->delete($id);
$existing = $api->tickets->view($id);

//Responses are simple arrays, e.g.:
$id = $existing['id'];
$first = $all[0];

```

Framework Integration
---------------------

[](#framework-integration)

- Laravel/Lumen - [Freshdesk Larvel Service Provider](https://github.com/keepcloud/freshdesk-laravel) .

Installation
------------

[](#installation)

To integrate this library into your application, use [Composer](https://getcomposer.org).

Add `keepcloud/freshdesk-php-sdk` to your **composer.json** file:

```
{
    "require": {
        "keepcloud/freshdesk-php-sdk": "dev-master"
    }
}
```

Then run:

```
php composer.phar install
```

API Overview
------------

[](#api-overview)

Full documentation is available [here](docs/ApiIndex.md)

### Getting started

[](#getting-started)

Creating a new API instance is very easy. All you need is your Freshdesk API key and your Freshdesk domain.

```
require __DIR__ . '/vendor/autoload.php';
use \Freshdesk\Api;

$api = new Api("your_freshdesk_api_key", "your_freshdesk_domain");
```

### Resources

[](#resources)

The available methods for each resource are available via a public property on the api, for example:

```
//Contacts
$contacts = $api->contacts->update($contactId, $data);

//Agents
$me = $api->agents->current();

//Companies
$company = $api->companies->create($data);

//Groups
$deleted = $api->groups->delete($groupId);

//Tickets
$ticket = $api->tickets->view($filters);

//Time Entries
$time = $api->timeEntries->all($ticket['id']);

//Conversations
$ticket = $api->conversations->note($ticketId, $data);

//Categories
$newCategory = $api->categories->create($data);

//Forums
$forum = $api->forums->create($categoryId, $data);

//Topics
$topics = $api->topics->monitor($topicId, $userId);

//Comments
$comment = $api->comments->create($forumId);

//Email Configs
$configs = $api->emailConfigs->all();

//Products
$product = $api->products->view($productId);

//Business Hours
$hours = $api->businessHours->all();

//SLA Policy
$policies = $api->slaPolicies->all();
```

### Responses

[](#responses)

All responses are arrays of data. Please refer to Freshdesk's documentation for further information.

### Filtering

[](#filtering)

All `GET` requests accept an optional `array $query` parameter to filter results. For example:

```
//Page 2 with 50 results per page
$page2 = $this->forums->all(['page' => 2, 'per_page' => 50]);

//Tickets for a specific customer
$tickets = $this->tickets->view(['company_id' => $companyId]);
```

Please read the Freshdesk documentation for further information on filtering `GET` requests.

Reference
---------

[](#reference)

- [Freshdesk API Documentation](https://developer.freshdesk.com/api/)

###  Health Score

28

—

LowBetter than 52% of packages

Maintenance20

Infrequent updates — may be unmaintained

Popularity21

Limited adoption so far

Community9

Small or concentrated contributor base

Maturity52

Maturing project, gaining track record

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~1373 days

Total

2

Last Release

829d ago

### Community

Maintainers

![](https://www.gravatar.com/avatar/78050c5529b285cbd8e91f7b8ab3de76929882135a3b7777f20f9d5bfe54a192?d=identicon)[keepcloud](/maintainers/keepcloud)

---

Top Contributors

[![edisoncosta](https://avatars.githubusercontent.com/u/9742485?v=4)](https://github.com/edisoncosta "edisoncosta (1 commits)")

---

Tags

apisupporthelp deskFreshdeskcustomer service

### Embed Badge

![Health badge](/badges/keepcloud-freshdesk-php-sdk/health.svg)

```
[![Health](https://phpackages.com/badges/keepcloud-freshdesk-php-sdk/health.svg)](https://phpackages.com/packages/keepcloud-freshdesk-php-sdk)
```

###  Alternatives

[mpclarkson/freshdesk-php-sdk

PHP SDK for the Freshdesk API (v2)

35680.2k5](/packages/mpclarkson-freshdesk-php-sdk)[tencentcloud/tencentcloud-sdk-php

TencentCloudApi php sdk

3741.3M45](/packages/tencentcloud-tencentcloud-sdk-php)[helpscout/api

Help Scout API v2 Client

1022.4M4](/packages/helpscout-api)[eslazarev/wildberries-sdk

Wildberries OpenAPI clients (generated).

273.0k](/packages/eslazarev-wildberries-sdk)[mpclarkson/freshdesk-laravel

Laravel package for the Freshdesk API (v2)

1967.8k](/packages/mpclarkson-freshdesk-laravel)[files.com/files-php-sdk

Files.com PHP SDK

2481.1k](/packages/filescom-files-php-sdk)

PHPackages © 2026

[Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)