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[Directory](/) 2. / 3. johnrivera7/filament-issabel-click-to-call ActiveLibrary johnrivera7/filament-issabel-click-to-call ========================================== Filament plugin for Issabel PBX click-to-call via Asterisk AMI — originate from tables, forms, and a credentials UI. 1.0.0(today)010↑2600%MITPHPPHP ^8.2 Since Aug 24Pushed todayCompare [ Source](https://github.com/Johnrivera7/filament-issabel-click-to-call)[ Packagist](https://packagist.org/packages/johnrivera7/filament-issabel-click-to-call)[ Docs](https://github.com/Johnrivera7/filament-issabel-click-to-call)[ RSS](/packages/johnrivera7-filament-issabel-click-to-call/feed)WikiDiscussions main Synced today READMEChangelog (1)Dependencies (6)Versions (2)Used By (0) Issabel Click-to-Call ===================== [](#issabel-click-to-call) [![Issabel Click-to-Call Filament plugin](https://raw.githubusercontent.com/Johnrivera7/filament-issabel-click-to-call/main/art/banner.jpg)](https://raw.githubusercontent.com/Johnrivera7/filament-issabel-click-to-call/main/art/banner.jpg) [ ![FILAMENT 4.x](https://camo.githubusercontent.com/13befbe0cffd101b2484ce1cdd985dabcddcbf1176d17a675674d53af99cfdbc/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f46494c414d454e542d342e782d4542423330343f7374796c653d666f722d7468652d6261646765) ](https://filamentphp.com/docs/4.x/panels/installation) [ ![FILAMENT 5.x](https://camo.githubusercontent.com/3ec960aa304b803da9f1192f01e82da976a3d220ea85931fec930003e0532c77/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f46494c414d454e542d352e782d4542423330343f7374796c653d666f722d7468652d6261646765) ](https://filamentphp.com/docs/5.x/panels/installation) [ ![Latest Version on Packagist](https://camo.githubusercontent.com/16e97e6705be0d6202642067b36eedb2389be859a5549db2e2d328ecd2ad80c6/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6a6f686e726976657261372f66696c616d656e742d6973736162656c2d636c69636b2d746f2d63616c6c2e7376673f7374796c653d666c61742d737175617265266c6162656c3d7061636b6167697374) ](https://packagist.org/packages/johnrivera7/filament-issabel-click-to-call) [ ![License](https://camo.githubusercontent.com/32e500fdf2eb45539860fb0687835808e4b22e4631d675b72dbc9f38b50e29c2/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f6c2f6a6f686e726976657261372f66696c616d656e742d6973736162656c2d636c69636b2d746f2d63616c6c2e7376673f7374796c653d666c61742d737175617265) ](https://github.com/Johnrivera7/filament-issabel-click-to-call/blob/main/LICENSE) Filament plugin for **[Issabel](https://www.issabel.com/)** PBX **click-to-call** via **Asterisk AMI**: ring the agent extension first, then dial the customer number from tables or forms. > **Open source (MIT).** Works with Issabel and other Asterisk/FreePBX deployments that expose AMI on port **5038**. Requirements ------------ [](#requirements) StackVersionsPHP8.2+Laravel11.28+ / 12+ / **13+**Filament**4.x** or **5.x**IssabelAMI enabled; agent softphone registered on extensionHow click-to-call works ----------------------- [](#how-click-to-call-works) 1. User clicks **Llamar / Call** in Filament. 2. Laravel connects to Issabel **AMI** (TCP 5038). 3. Sends `Originate`: channel `PJSIP/{anexo}` → when answered, dials destination in `from-internal`. 4. Agent answers on their softphone/IP phone; Issabel connects the customer. Filament does **not** carry audio — the PBX does. Agent phone display (required Issabel dialplan) ----------------------------------------------- [](#agent-phone-display-required-issabel-dialplan) Issabel/FreePBX stores a **CNAM per extension** (e.g. *Mariela Lopez* on `2150`). If you originate directly to `SIP/2150`, the agent phone shows the **extension identity**, not the customer number — **AMI CallerID variables alone cannot override this** on stock Issabel. We added strategy **`custom_agent`**: originate to `Local/{anexo}@filament-click-to-call`, set display from `CTC_DEST` in dialplan, then dial outbound via `from-internal/{destino}`. ### Why we need `[filament-click-to-call]` on the PBX [](#why-we-need-filament-click-to-call-on-the-pbx) ApproachAgent displayOutbound dialDirect `SIP/anexo` + AMI CallerIDExtension CNAM (wrong)May workForce `CALLERID(num)` = cell in AMICell on displayOften **bad-number** / wrong route**`custom_agent` + custom context****Cell on display****Normal outbound route**### One-time setup on Issabel [](#one-time-setup-on-issabel) Add to `/etc/asterisk/extensions_custom.conf`: ``` [filament-click-to-call] exten => _X.,1,NoOp(Filament click-to-call anexo ${EXTEN} destino ${CTC_DEST}) same => n,Set(CALLERID(name)=${IF($["${CTC_NAME}"=""]?${CTC_DEST}:${CTC_NAME})}) same => n,Set(CALLERID(num)=${IF($["${CTC_NUM}"=""]?${CTC_DEST}:${CTC_NUM})}) same => n,Set(CALLERID(name-pres)=allowed_not_screened) same => n,Set(CALLERID(num-pres)=allowed_not_screened) same => n,Dial(SIP/${EXTEN},30,m) same => n,Hangup() ``` Use `PJSIP` instead of `SIP` in `Dial()` if your extensions are PJSIP. Then: ``` asterisk -rx "dialplan reload" ``` Publish the snippet from Laravel: ``` php artisan vendor:publish --tag=filament-issabel-click-to-call-dialplan ``` Full Spanish guide: [`docs/ISSABEL_VISOR_DESTINO.md`](docs/ISSABEL_VISOR_DESTINO.md) ### `.env` for correct display [](#env-for-correct-display) ``` ISSABEL_PBX_ORIGINATE_STRATEGY=custom_agent ISSABEL_PBX_AGENT_DIAL_CONTEXT=filament-click-to-call ISSABEL_PBX_CALLER_ID_DISPLAY=destination ``` Fallback without PBX dialplan (display stays extension CNAM): ``` ISSABEL_PBX_ORIGINATE_STRATEGY=application_dial ``` Where to create AMI credentials (Issabel) ----------------------------------------- [](#where-to-create-ami-credentials-issabel) ### Option A — Issabel web UI [](#option-a--issabel-web-ui) 1. Log in to Issabel as admin. 2. Open **Settings → Advanced Settings → Asterisk Manager Users** (wording may vary by Issabel version). 3. Add user e.g. `kitinicio_originate` with a strong secret. 4. Restrict **permit** to the **private IP of your Laravel server** only (not `0.0.0.0/0`). 5. Grant at least **write = originate** (and minimal read permissions). 6. Apply config / reload Asterisk. ### Option B — `/etc/asterisk/manager.conf` [](#option-b--etcasteriskmanagerconf) ``` [kitinicio_originate] secret = YOUR_STRONG_SECRET deny=0.0.0.0/0.0.0.0 permit=172.16.10.20/255.255.255.255 read = system,call,log,verbose,command,agent,user,config,dtmf,reporting,cdr,dialplan write = originate ``` Then: `asterisk -rx "manager reload"` (or restart Asterisk from Issabel). ### `.env` in Laravel [](#env-in-laravel) ``` ISSABEL_CLICK_TO_CALL_ENABLED=true ISSABEL_PBX_HOST=172.16.10.50 ISSABEL_PBX_AMI_PORT=5038 ISSABEL_PBX_AMI_USER=kitinicio_originate ISSABEL_PBX_AMI_SECRET=YOUR_STRONG_SECRET ISSABEL_PBX_CHANNEL_DRIVER=PJSIP ISSABEL_PBX_DIAL_CONTEXT=from-internal ISSABEL_PBX_ORIGINATE_STRATEGY=custom_agent ISSABEL_PBX_AGENT_DIAL_CONTEXT=filament-click-to-call ISSABEL_PBX_CALLER_ID_DISPLAY=destination ``` Network / Huawei Cloud ---------------------- [](#network--huawei-cloud) You **do not** need to expose port **5038** to the public internet. ScenarioRecommendationLaravel + Issabel **same VPC / LAN**Security group: inbound **TCP 5038** only from Laravel VM private IP → Issabel private IPLaravel outside, Issabel insideVPN or private peering; avoid public AMIPublic AMI**Not recommended** — AMI has full call controlIssabel AMI listens on **5038/TCP** by default. Open it only between app server and PBX. Does Issabel have an API? ------------------------- [](#does-issabel-have-an-api) Yes, partially: APIUse for click-to-call?**[Issabel REST `/pbxapi/`](https://github.com/IssabelFoundation/framework/tree/master/framework/html/pbxapi)**Admin (extensions, ring groups). **No CDR/originate** in core API.**Community [PBXAPI v2](https://github.com/wwwakcan/issabel-pbxapi-extension)**Optional HTTP CDR + originate if installed on Issabel**AMI (this plugin)****Recommended** for originate — native Asterisk, no extra modulesThis plugin uses **AMI** because it is stable, works on stock Issabel, and matches legacy cobranza integrations. Installation ------------ [](#installation) ``` composer require johnrivera7/filament-issabel-click-to-call:^1.0 ``` ``` php artisan vendor:publish --tag=filament-issabel-click-to-call-config ``` Register in your `PanelProvider`: ``` use JohnRivera7\FilamentIssabelClickToCall\FilamentIssabelClickToCallPlugin; ->plugin( FilamentIssabelClickToCallPlugin::make() ->navigationGroup('Telefonía') ) ``` Filament action (table / form) ------------------------------ [](#filament-action-table--form) ``` use JohnRivera7\FilamentIssabelClickToCall\Actions\ClickToCallAction; ClickToCallAction::make( phoneResolver: fn (array $record) => $record['celular'], extensionResolver: fn () => auth()->user()->cobranzaEjecutivo?->anexo_pbx, ) ``` Wire **extension per user** from your ejecutivo mantenedor (`anexo_pbx` column in your app). Multi-tenant credentials ------------------------ [](#multi-tenant-credentials) ``` use JohnRivera7\FilamentIssabelClickToCall\Support\IssabelAmiCredentials; FilamentIssabelClickToCallPlugin::make() ->credentialsUsing(fn (): IssabelAmiCredentials => IssabelAmiCredentials::fromArray(/* DB */)) ->persistCredentialsUsing(function (IssabelAmiCredentials $c): void { /* save to DB */ }) ``` Programmatic ------------ [](#programmatic) ``` use JohnRivera7\FilamentIssabelClickToCall\FilamentIssabelClickToCallPlugin; FilamentIssabelClickToCallPlugin::get()->clickToCall()->call( extension: '2151', phone: '957592274', ); ``` Agent requirements ------------------ [](#agent-requirements) Each cobranza agent needs: - Issabel **extension** (anexo) assigned in your mantenedor - **Softphone** (Zoiper, MicroSIP, etc.) or IP phone **registered** to Issabel Without a registered endpoint, Originate will fail or ring nowhere. License ------- [](#license) MIT © John Rivera. Issabel® is a trademark of its respective owners; this plugin is not affiliated with Issabel LLC. Links ----- [](#links) - [Issabel](https://www.issabel.com/) - [Issabel REST API docs](https://github.com/IssabelFoundation/framework/tree/master/framework/html/pbxapi) - [Filament plugins directory](https://filamentphp.com/plugins) ### Health Score 42 — FairBetter than 88% of packages Maintenance100 Actively maintained with recent releases Popularity7 Limited adoption so far Community6 Small or concentrated contributor base Maturity45 Maturing project, gaining track record Bus Factor1 Top contributor holds 100% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Unknown Total 1 Last Release 0d ago ### Community Maintainers ![](https://avatars.githubusercontent.com/u/32875176?v=4)[sie7e](/maintainers/Johnrivera7)[@Johnrivera7](https://github.com/Johnrivera7) --- Top Contributors [![Johnrivera7](https://avatars.githubusercontent.com/u/32875176?v=4)](https://github.com/Johnrivera7 "Johnrivera7 (23 commits)") --- Tags laravelasteriskamifilamentfilament-pluginvoiptelephonypbxissabelclick-to-call ### Code Quality TestsPHPUnit Code StyleLaravel Pint ### Embed Badge ![Health badge](/badges/johnrivera7-filament-issabel-click-to-call/health.svg) ``` [![Health](https://phpackages.com/badges/johnrivera7-filament-issabel-click-to-call/health.svg)](https://phpackages.com/packages/johnrivera7-filament-issabel-click-to-call) ``` ### Alternatives [rawilk/profile-filament-plugin Profile & MFA starter kit for filament. 3915.5k](/packages/rawilk-profile-filament-plugin)[defstudio/telegraph A laravel facade to interact with Telegram Bots 818355.4k3](/packages/defstudio-telegraph)[harris21/laravel-fuse Circuit breaker for Laravel queue jobs. 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