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[Framework](/categories/framework) 4. / 5. jacobn/core-framework ActiveSymfony-bundle[Framework](/categories/framework) jacobn/core-framework ===================== jocobn Community Helpdesk Core Framework Bundle v1.1.2.6(3y ago)0193MITPHPPHP ^7.2.5 || ^8.0 Since Jan 12Pushed 3y agoCompare [ Source](https://github.com/Superwongb/core-framework)[ Packagist](https://packagist.org/packages/jacobn/core-framework)[ RSS](/packages/jacobn-core-framework/feed)WikiDiscussions master Synced 1mo ago READMEChangelogDependencies (5)Versions (6)Used By (3) [ ![](https://camo.githubusercontent.com/f41b2ff5fbf33fcfd711b9cb49536206e04de63ded2249fe45864c83b3bbe369/68747470733a2f2f73332d61702d736f757468656173742d312e616d617a6f6e6177732e636f6d2f63646e2e6a61636f626e2e636f6d2f6a61636f626e2f62756e646c65732f7765626b756c64656661756c742f696d616765732f6a61636f626e2d776964652e737667)](https://www.jacobn.com/en/) [![Latest Stable Version](https://camo.githubusercontent.com/d98a2e0f3b073bd43cefed27177f445768099bd9a8ec7a13899bbee578541742/68747470733a2f2f706f7365722e707567782e6f72672f6a61636f626e2f636f72652d6672616d65776f726b2f762f737461626c652e737667)](https://packagist.org/packages/jacobn/core-framework) [![Total Downloads](https://camo.githubusercontent.com/72df25b78f6500fce94333fb28a937e2e5737ffcf0ec513b21a3f8470946e8b7/68747470733a2f2f706f7365722e707567782e6f72672f6a61636f626e2f636f72652d6672616d65776f726b2f642f746f74616c2e737667)](https://packagist.org/packages/jacobn/core-framework) [![License](https://camo.githubusercontent.com/230be3a69c31dfbddccc8a5e53afd777cd0b28a9105c690951944c41a24905f0/68747470733a2f2f706f7365722e707567782e6f72672f6a61636f626e2f636f72652d6672616d65776f726b2f6c6963656e73652e737667)](https://packagist.org/packages/jacobn/core-framework) [![connect on gitter](https://camo.githubusercontent.com/07b23fbb449aa7c0e27333faff10e6c5dd77cb6ea9ce92c2f1535f2383b75605/68747470733a2f2f6261646765732e6769747465722e696d2f6a61636f626e2f636f72652d6672616d65776f726b2e737667)](https://gitter.im/jacobn/core-framework) The standalone **CoreFrameworkBundle** lies at the heart of the [Jacobn Community](https://www.jacobn.com/) helpdesk, providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages, furhter extending the capabilities of the helpdesk system. The core framework bundle comes loaded with the following features: - **Ticket Query System** - Easily transform your customer queries into tickets - **Mailboxes** - Pipeline your support email mailboxes directly into tickets for easy query managment - **Email Templates** - Draft your frequent query responses to improve your productivity and minimize response time - **User Management System** - Easily manage your support staff members into Admins, Groups & Teams with varying level of system privileges Installation ------------ [](#installation) This bundle can be easily integrated into any Symfony application (though it is recommended that you're using [Symfony 4](https://symfony.com/4), or your project has a dependency on [Symfony Flex](https://flex.symfony.com/), as things have changed drastically with the newer Symfony versions). Before continuing, make sure that you're using PHP 7 or higher and have [Composer](https://getcomposer.org/) installed. You also need to ensure that you have the following PHP extensions installed: - [PHP IMAP](http://php.net/manual/en/book.imap.php) - [PHP Mailparse](http://php.net/manual/en/book.mailparse.php) To require the core framework bundle into your symfony project, simply run the following from your project root: ``` $ composer require jacobn/core-framework ``` License ------- [](#license) The **CoreFrameworkBundle** and libraries included within the bundle are released under the MIT or BSD license. ### Health Score 26 — LowBetter than 43% of packages Maintenance20 Infrequent updates — may be unmaintained Popularity6 Limited adoption so far Community20 Small or concentrated contributor base Maturity54 Maturing project, gaining track record Bus Factor2 2 contributors hold 50%+ of commits How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~25 days Total 5 Last Release 1121d ago ### Community Maintainers ![](https://www.gravatar.com/avatar/44ad4d684c8b76d52097a41432d47bfa9d20fd908479779df9bdf6aa93a16a78?d=identicon)[Superwongb](/maintainers/Superwongb) --- Top Contributors [![vipin-shrivastava-webkul](https://avatars.githubusercontent.com/u/87419435?v=4)](https://github.com/vipin-shrivastava-webkul "vipin-shrivastava-webkul (115 commits)")[![kumarSaurabh27](https://avatars.githubusercontent.com/u/50834838?v=4)](https://github.com/kumarSaurabh27 "kumarSaurabh27 (60 commits)")[![papnoisanjeev](https://avatars.githubusercontent.com/u/42460055?v=4)](https://github.com/papnoisanjeev "papnoisanjeev (28 commits)")[![anmol107](https://avatars.githubusercontent.com/u/50818610?v=4)](https://github.com/anmol107 "anmol107 (24 commits)")[![vipin-shrivastava](https://avatars.githubusercontent.com/u/58874186?v=4)](https://github.com/vipin-shrivastava "vipin-shrivastava (23 commits)")[![shubhwebkul](https://avatars.githubusercontent.com/u/41280839?v=4)](https://github.com/shubhwebkul "shubhwebkul (14 commits)")[![PeopleInside](https://avatars.githubusercontent.com/u/5006150?v=4)](https://github.com/PeopleInside "PeopleInside (11 commits)")[![superaaa](https://avatars.githubusercontent.com/u/13553278?v=4)](https://github.com/superaaa "superaaa (6 commits)")[![maranqz](https://avatars.githubusercontent.com/u/3991984?v=4)](https://github.com/maranqz "maranqz (5 commits)")[![princewebkul](https://avatars.githubusercontent.com/u/55225559?v=4)](https://github.com/princewebkul "princewebkul (1 commits)")[![menachemkorf](https://avatars.githubusercontent.com/u/10592957?v=4)](https://github.com/menachemkorf "menachemkorf (1 commits)")[![gitter-badger](https://avatars.githubusercontent.com/u/8518239?v=4)](https://github.com/gitter-badger "gitter-badger (1 commits)")[![WebmaticMerseburg](https://avatars.githubusercontent.com/u/64015258?v=4)](https://github.com/WebmaticMerseburg "WebmaticMerseburg (1 commits)") ### Embed Badge ![Health badge](/badges/jacobn-core-framework/health.svg) ``` [![Health](https://phpackages.com/badges/jacobn-core-framework/health.svg)](https://phpackages.com/packages/jacobn-core-framework) ``` ### Alternatives [ec-cube/ec-cube EC-CUBE EC open platform. 78527.0k1](/packages/ec-cube-ec-cube)[sulu/sulu Core framework that implements the functionality of the Sulu content management system 1.3k1.3M152](/packages/sulu-sulu)[open-dxp/opendxp Content & Product Management Framework (CMS/PIM) 7310.3k29](/packages/open-dxp-opendxp)[forumify/forumify-platform 121.8k11](/packages/forumify-forumify-platform) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)