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[API Development](/categories/api) 4. / 5. google/cloud-contact-center-insights ActiveLibrary[API Development](/categories/api) google/cloud-contact-center-insights ==================================== Google Cloud Contact Center Insights Client for PHP v2.4.2(1mo ago)2701Apache-2.0PHPPHP ^8.1CI passing Since Oct 15Pushed 1mo ago35 watchersCompare [ Source](https://github.com/googleapis/google-cloud-php-contact-center-insights)[ Packagist](https://packagist.org/packages/google/cloud-contact-center-insights)[ RSS](/packages/google-cloud-contact-center-insights/feed)WikiDiscussions main Synced today READMEChangelog (10)Dependencies (4)Versions (50)Used By (0) Google Cloud Contact Center Insights for PHP ============================================ [](#google-cloud-contact-center-insights-for-php) > Idiomatic PHP client for [Google Cloud Contact Center Insights](https://cloud.google.com/solutions/contact-center). [![Latest Stable Version](https://camo.githubusercontent.com/302a6d9f1888a3ba8a14a51b6a071de6b380fb140917706bb2043c52086a9cc9/68747470733a2f2f706f7365722e707567782e6f72672f676f6f676c652f636c6f75642d636f6e746163742d63656e7465722d696e7369676874732f762f737461626c65)](https://packagist.org/packages/google/cloud-contact-center-insights) [![Packagist](https://camo.githubusercontent.com/1ceca702875ebbd9b91f82bae0a2284d16f25d0905cc5a61eff72a64b1821459/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f646d2f676f6f676c652f636c6f75642d636f6e746163742d63656e7465722d696e7369676874732e737667)](https://packagist.org/packages/google/cloud-contact-center-insights) - [API documentation](https://cloud.google.com/php/docs/reference/cloud-contact-center-insights/latest) **NOTE:** This repository is part of [Google Cloud PHP](https://github.com/googleapis/google-cloud-php). Any support requests, bug reports, or development contributions should be directed to that project. ### Installation [](#installation) To begin, install the preferred dependency manager for PHP, [Composer](https://getcomposer.org/). Now install this component: ``` $ composer require google/cloud-contact-center-insights ``` This component supports both REST over HTTP/1.1 and gRPC. In order to take advantage of the benefits offered by gRPC (such as streaming methods) please see our [gRPC installation guide](https://cloud.google.com/php/grpc). ### Authentication [](#authentication) Please see our [Authentication guide](https://github.com/googleapis/google-cloud-php/blob/main/AUTHENTICATION.md) for more information on authenticating your client. Once authenticated, you'll be ready to start making requests. ### Sample [](#sample) ``` use Google\ApiCore\ApiException; use Google\Cloud\ContactCenterInsights\V1\Analysis; use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient; use Google\Cloud\ContactCenterInsights\V1\GetAnalysisRequest; // Create a client. $contactCenterInsightsClient = new ContactCenterInsightsClient(); // Prepare the request message. $request = (new GetAnalysisRequest()) ->setName($formattedName); // Call the API and handle any network failures. try { /** @var Analysis $response */ $response = $contactCenterInsightsClient->getAnalysis($request); printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString()); } catch (ApiException $ex) { printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage()); } ``` ### Debugging [](#debugging) Please see our [Debugging guide](https://github.com/googleapis/google-cloud-php/blob/main/DEBUG.md)for more information about the debugging tools. ### Version [](#version) This component is considered GA (generally available). As such, it will not introduce backwards-incompatible changes in any minor or patch releases. We will address issues and requests with the highest priority. ### Next Steps [](#next-steps) 1. Understand the [official documentation](https://cloud.google.com/solutions/contact-center). ### Health Score 51 — FairBetter than 96% of packages Maintenance89 Actively maintained with recent releases Popularity12 Limited adoption so far Community22 Small or concentrated contributor base Maturity72 Established project with proven stability Bus Factor2 2 contributors hold 50%+ of commits How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~33 days Recently: every ~75 days Total 49 Last Release 54d ago Major Versions v0.2.8 → v1.0.02022-12-07 v1.9.5 → v2.0.0-RC12024-08-02 PHP version history (3 changes)v1.2.1PHP >=7.4 v1.9.2PHP ^8.0 v2.3.3PHP ^8.1 ### Community Maintainers ![](https://www.gravatar.com/avatar/3901206952845568d7557a60855b097f6d1bafaa7a24020cfcf5bb8de74f9d28?d=identicon)[google-cloud](/maintainers/google-cloud) --- Top Contributors [![release-please[bot]](https://avatars.githubusercontent.com/in/40688?v=4)](https://github.com/release-please[bot] "release-please[bot] (47 commits)")[![gcf-owl-bot[bot]](https://avatars.githubusercontent.com/in/99011?v=4)](https://github.com/gcf-owl-bot[bot] "gcf-owl-bot[bot] (37 commits)")[![bshaffer](https://avatars.githubusercontent.com/u/103941?v=4)](https://github.com/bshaffer "bshaffer (30 commits)")[![dwsupplee](https://avatars.githubusercontent.com/u/2079879?v=4)](https://github.com/dwsupplee "dwsupplee (2 commits)")[![vishwarajanand](https://avatars.githubusercontent.com/u/7369612?v=4)](https://github.com/vishwarajanand "vishwarajanand (2 commits)")[![yoshi-automation](https://avatars.githubusercontent.com/u/44816363?v=4)](https://github.com/yoshi-automation "yoshi-automation (2 commits)")[![Hectorhammett](https://avatars.githubusercontent.com/u/9062626?v=4)](https://github.com/Hectorhammett "Hectorhammett (1 commits)")[![chingor13](https://avatars.githubusercontent.com/u/32483?v=4)](https://github.com/chingor13 "chingor13 (1 commits)")[![ajupazhamayil](https://avatars.githubusercontent.com/u/14087896?v=4)](https://github.com/ajupazhamayil "ajupazhamayil (1 commits)")[![saranshdhingra](https://avatars.githubusercontent.com/u/1038319?v=4)](https://github.com/saranshdhingra "saranshdhingra (1 commits)") ### Code Quality TestsPHPUnit ### Embed Badge ![Health badge](/badges/google-cloud-contact-center-insights/health.svg) ``` [![Health](https://phpackages.com/badges/google-cloud-contact-center-insights/health.svg)](https://phpackages.com/packages/google-cloud-contact-center-insights) ``` ### Alternatives [googleads/google-ads-php Google Ads API client for PHP 3497.6M9](/packages/googleads-google-ads-php)[google/cloud-translate Cloud Translation Client for PHP 20215.9M84](/packages/google-cloud-translate)[google/analytics-data Google Analytics Data Client for PHP 1188.6M38](/packages/google-analytics-data)[google/cloud-vision Cloud Vision Client for PHP 1075.2M24](/packages/google-cloud-vision)[google/cloud-dialogflow Google Cloud Dialogflow Client for PHP 791.3M8](/packages/google-cloud-dialogflow)[google/cloud-speech Cloud Speech Client for PHP 551.7M3](/packages/google-cloud-speech) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)