PHPackages                             dotmailer/dotmailer-magento2-extension-chat - PHPackages - PHPackages  [Skip to content](#main-content)[PHPackages](/)[Directory](/)[Categories](/categories)[Trending](/trending)[Leaderboard](/leaderboard)[Changelog](/changelog)[Analyze](/analyze)[Collections](/collections)[Log in](/login)[Sign up](/register)

1. [Directory](/)
2. /
3. dotmailer/dotmailer-magento2-extension-chat

Abandoned → [dotdigital/dotdigital-magento2-extension-chat](/?search=dotdigital%2Fdotdigital-magento2-extension-chat)Magento2-module

dotmailer/dotmailer-magento2-extension-chat
===========================================

Dotdigital for Magento 2: Chat module

2.0.0(6mo ago)199.0k↓50%1MITPHPPHP ^7.4||^8.0

Since Dec 4Pushed 6mo ago6 watchersCompare

[ Source](https://github.com/dotmailer/dotmailer-magento2-extension-chat)[ Packagist](https://packagist.org/packages/dotmailer/dotmailer-magento2-extension-chat)[ RSS](/packages/dotmailer-dotmailer-magento2-extension-chat/feed)WikiDiscussions master Synced 1mo ago

READMEChangelog (10)Dependencies (9)Versions (26)Used By (0)

Dotdigital Chat for Magento 2 (Magento Open Source and Adobe Commerce)
======================================================================

[](#dotdigital-chat-for-magento-2-magento-open-source-and-adobe-commerce)

[![Packagist Version](https://camo.githubusercontent.com/4884fce33c09b704bb29069ab3c833bae6e090e96cf2bd04f00940cd016eb769/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f646f746469676974616c2f646f746469676974616c2d6d6167656e746f322d657874656e73696f6e2d636861743f636f6c6f723d677265656e266c6162656c3d737461626c65)](https://github.com/dotmailer/dotmailer-magento2-extension-chat/releases)[![license](https://camo.githubusercontent.com/850eae1099d2b05f53383473d7cd51f9bc1ab09b7d0d9e5122f1dd930efdcc6d/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f6c6963656e73652f6d6173686170652f6170697374617475732e737667)](LICENSE.md)

Requirements
------------

[](#requirements)

- `Dotdigitalgroup_Email` module v4.33.0+
- PHP 7.4+
- Magento 2.4.2+
    - Magento 2.3.7, 2.4.0 and 2.4.1 are compatible up to version 1.10.x

Activation
----------

[](#activation)

- This module is included in our core extension. Please refer to [these instructions](https://github.com/dotmailer/dotmailer-magento2-extension#installation) to install via the Magento Marketplace.
- Ensure you have set valid API credentials in **Configuration &gt; Dotdigital &gt; Account Settings**
- Turn on the chat bubble by enabling chat in Dotdigital **Connect &gt; Connect website**
- Enable chat profile updates in **Configuration &gt; Dotdigital &gt; Chat Settings**

Changelog
---------

[](#changelog)

### 2.0.0

[](#200)

##### What's new

[](#whats-new)

- The module is updated to use Chat served via the Dotdigital Tag.

##### Notes

[](#notes)

- Chat must now be enabled from inside Dotdigital via Connect &gt; Connect website.
- Magento 2.4.2+ is required for this version of the Chat module.

### 1.10.2

[](#1102)

##### Improvements

[](#improvements)

- We removed implicitly null types for compatibility with PHP 8.4.
- Unit tests are now compatible with PHPUnit 10.

### 1.10.1

[](#1101)

##### Improvements

[](#improvements-1)

- We removed all references to cdn.dnky.co from the module's CSP whitelist.

### 1.10.0

[](#1100)

##### Improvements

[](#improvements-2)

- The 'Configure Chat Teams' button on Dotdigital &gt; Chat Settings has been removed.
- The `CustomerData\Chat` class can now be used as a view model (for Hyvä Themes).

### 1.9.0

[](#190)

##### Improvements

[](#improvements-3)

- We refactored a controller plugin to replace usage of `$this→getRequest()`.
- We've removed avoidable usages of protected access for properties and methods.

### 1.8.0

[](#180)

##### What's new

[](#whats-new-1)

- We've updated the module's dependencies. The module now requires PHP 7.4+ and Magento 2.3.7+.

##### Improvements

[](#improvements-4)

- All references to Zend classes have been replaced with their Laminas equivalents.

### 1.7.2

[](#172)

##### Improvements

[](#improvements-5)

- We updated a controller to use different interfaces.
- We removed a redundant `EmailFlagManager` class.

### 1.7.1

[](#171)

##### Improvements

[](#improvements-6)

- We updated our module in line with newer PHPStan and coding standards.
- We removed two redundant controller files.

### 1.7.0

[](#170)

##### Improvements

[](#improvements-7)

- Our connector now supports all internal (staging) API endpoints, to facilitate QA.

### 1.6.1

[](#161)

##### Improvements

[](#improvements-8)

- We updated some class references in line with the automated setup feature in the Email module.
- PHP 7.2 is now a minimum requirement for running this module.

### 1.6.0

[](#160)

##### What's new

[](#whats-new-2)

- This module has been renamed `dotdigital/dotdigital-magento2-extension-chat`.

##### Improvements

[](#improvements-9)

- We've added a new plugin to provide additional configuration values to our integration insight data cron.
- `setup_version` has been removed from module.xml; in the Dashboard, we now use composer.json to provide the current active module version.
- Menus and ACL resources are now translatable. [External contribution](https://github.com/dotmailer/dotmailer-magento2-extension-chat/pull/3)

### 1.4.0

[](#140)

###### Improvements

[](#improvements-10)

- We’ve replaced comapi.com URLs with their updated dotdigital.com equivalents.
- The `launchTimeout` delay in the widget embed code has been removed (there is already a delay without this).

###### Bug fixes

[](#bug-fixes)

- The Chat API space id is now re-saved whenever the chat settings change, regardless of whether it was set before; this resolves a possible issue when configuring Chat across multiple websites.
- We fixed a possible bug to do with checking for an API space id in browser local storage.

### 1.0.3

[](#103)

###### Improvements

[](#improvements-11)

- We've added a Content Security Policy whitelist for specific domains used by this module. [External contribution](https://github.com/dotmailer/dotmailer-magento2-extension-chat/pull/1)

### 1.0.2

[](#102)

###### Bug fixes

[](#bug-fixes-1)

- Access tokens for the Chat API are now refreshed when they expire.
- We resolved some access control issues relating to non-admin user accounts.

### 1.0.1

[](#101)

###### What's new

[](#whats-new-3)

- We've changed the *Chat* menu item to *Dotdigital Chat* in the Marketing menu.

### 1.0.0

[](#100)

###### What’s new

[](#whats-new-4)

- Dotdigital Chat is now available for Magento merchants. Existing clients can enable chat via **Dotdigital &gt; Chat Settings** to start using this new channel.

###  Health Score

50

—

FairBetter than 96% of packages

Maintenance68

Regular maintenance activity

Popularity30

Limited adoption so far

Community18

Small or concentrated contributor base

Maturity72

Established project with proven stability

 Bus Factor1

Top contributor holds 65.1% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~108 days

Recently: every ~190 days

Total

21

Last Release

189d ago

Major Versions

1.10.2 → 2.0.02025-11-04

PHP version history (4 changes)1.5.0PHP ^7.1

1.6.0PHP ^7.1||^8.0

1.6.1PHP ^7.2||^8.0

1.8.0PHP ^7.4||^8.0

### Community

Maintainers

![](https://www.gravatar.com/avatar/64026704e13c1c665ee5c3c866b28ae5a42e6dd9dea0be9cee67856ff9e4f887?d=identicon)[simon-letch](/maintainers/simon-letch)

![](https://www.gravatar.com/avatar/a286901f8cf6043622f8715176ce8fce4f9fe84307b3d19fc40043e593cb949d?d=identicon)[alastair.mucklow](/maintainers/alastair.mucklow)

---

Top Contributors

[![sta1r](https://avatars.githubusercontent.com/u/77671?v=4)](https://github.com/sta1r "sta1r (82 commits)")[![sertlab](https://avatars.githubusercontent.com/u/40098832?v=4)](https://github.com/sertlab "sertlab (20 commits)")[![pvpcookie](https://avatars.githubusercontent.com/u/26158876?v=4)](https://github.com/pvpcookie "pvpcookie (15 commits)")[![gpl-php](https://avatars.githubusercontent.com/u/194241058?v=4)](https://github.com/gpl-php "gpl-php (4 commits)")[![lewisvoncken](https://avatars.githubusercontent.com/u/6040343?v=4)](https://github.com/lewisvoncken "lewisvoncken (2 commits)")[![vmalyk](https://avatars.githubusercontent.com/u/5318027?v=4)](https://github.com/vmalyk "vmalyk (2 commits)")[![simon-letch](https://avatars.githubusercontent.com/u/4983213?v=4)](https://github.com/simon-letch "simon-letch (1 commits)")

---

Tags

magento2

### Embed Badge

![Health badge](/badges/dotmailer-dotmailer-magento2-extension-chat/health.svg)

```
[![Health](https://phpackages.com/badges/dotmailer-dotmailer-magento2-extension-chat/health.svg)](https://phpackages.com/packages/dotmailer-dotmailer-magento2-extension-chat)
```

###  Alternatives

[mollie/magento2

Mollie Payment Module for Magento 2

1121.6M10](/packages/mollie-magento2)[dotdigital/dotdigital-magento2-extension

Dotdigital for Magento 2

50374.2k18](/packages/dotdigital-dotdigital-magento2-extension)[swissup/module-search-mysql-legacy

Legacy mysql search for magento 2.4

10483.0k](/packages/swissup-module-search-mysql-legacy)[pagbank/payment-magento

PagBank - Payment for Magento and Adobe

2128.3k7](/packages/pagbank-payment-magento)[o2ti/sigep-web-carrier

O2TI - Sigep Web Carrier

141.5k](/packages/o2ti-sigep-web-carrier)[mage-os/module-inventory-reservations-grid

Add a grid with the list of inventory reservations.

126.8k](/packages/mage-os-module-inventory-reservations-grid)

PHPackages © 2026

[Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)
