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dev-3bdulrahman/helpdesk
========================

A Helpdesk module for Laravel ERP — tickets, statuses, priorities, SLA, canned responses & rating.

00PHP

Since Jun 13Pushed todayCompare

[ Source](https://github.com/Dev-3bdulrahman/helpdesk)[ Packagist](https://packagist.org/packages/dev-3bdulrahman/helpdesk)[ RSS](/packages/dev-3bdulrahman-helpdesk/feed)WikiDiscussions main Synced today

READMEChangelogDependenciesVersions (1)Used By (0)

🎫 Helpdesk — Laravel ERP Module
===============================

[](#-helpdesk--laravel-erp-module)

[![Latest Version](https://camo.githubusercontent.com/7d2f2a49e73220c164eb997a88af0dd767f1c896798fc82a9c23d0f1416be9a0/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f6465762d336264756c7261686d616e2f68656c706465736b2e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/dev-3bdulrahman/helpdesk)[![PHP Version](https://camo.githubusercontent.com/fca6a5abe8cb8ca5a09d7514f79421a5acfc883e66c5e71627c5051291b2c4ce/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f5048502d382e322532422d626c75653f7374796c653d666c61742d737175617265)](https://php.net)[![Laravel](https://camo.githubusercontent.com/6283d3cf0c8462b8aa0425e5346b2b17d8acdfda36b0eb35e6919e316f5e4602/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f4c61726176656c2d313125324225323025374325323031322532422d7265643f7374796c653d666c61742d737175617265)](https://laravel.com)[![License](https://camo.githubusercontent.com/422db9fd40f5831c765cf6530b6750c081b696bd18d904cf89554df98c676277/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d4d49542d677265656e3f7374796c653d666c61742d737175617265)](LICENSE)

A complete **Helpdesk** module for Laravel ERP systems. Manage support tickets, categories, priorities, statuses, canned responses, and customer replies — with full API and Livewire admin interface.

---

Features
--------

[](#features)

- Ticket Management (create, assign, resolve)
- Ticket Categories, Priorities & Statuses
- Ticket Replies & Thread View
- Canned Responses for quick replies
- REST API endpoints
- Arabic & English translations

Requirements
------------

[](#requirements)

DependencyVersionPHP^8.2 | ^8.3Laravel^11.0 | ^12.0Installation
------------

[](#installation)

```
composer require dev-3bdulrahman/helpdesk
```

Publish and run migrations:

```
php artisan vendor:publish --provider="Dev3bdulrahman\Helpdesk\Providers\HelpdeskServiceProvider"
php artisan migrate
```

Service Provider
----------------

[](#service-provider)

Auto-discovered via Laravel package discovery. Manual registration in `bootstrap/providers.php`:

```
Dev3bdulrahman\Helpdesk\Providers\HelpdeskServiceProvider::class,
```

Changelog
---------

[](#changelog)

See [CHANGELOG.md](CHANGELOG.md) for release history.

License
-------

[](#license)

MIT License © [Abdulrahman](https://3bdulrahman.com)

###  Health Score

20

—

LowBetter than 13% of packages

Maintenance65

Regular maintenance activity

Popularity0

Limited adoption so far

Community2

Small or concentrated contributor base

Maturity11

Early-stage or recently created project

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/132305340?v=4)[Abdulrahman Mohisen](/maintainers/Dev-3bdulrahman)[@Dev-3bdulrahman](https://github.com/Dev-3bdulrahman)

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[![Health](https://phpackages.com/badges/dev-3bdulrahman-helpdesk/health.svg)](https://phpackages.com/packages/dev-3bdulrahman-helpdesk)
```

###  Alternatives

[leung/laravel-adminer

adminer for laravel5.\*

169.0k](/packages/leung-laravel-adminer)

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