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detain/myadmin-kayako-support
=============================

Kayako handling plugin for MyAdmin

v2.0.0(7y ago)5800[1 PRs](https://github.com/myadmin-plugins/kayako-support/pulls)LGPL-2.1-onlyPHPPHP >=5.0.0CI failing

Since Jul 10Pushed 1w agoCompare

[ Source](https://github.com/myadmin-plugins/kayako-support)[ Packagist](https://packagist.org/packages/detain/myadmin-kayako-support)[ RSS](/packages/detain-myadmin-kayako-support/feed)WikiDiscussions master Synced 3d ago

READMEChangelog (2)Dependencies (8)Versions (4)Used By (0)

MyAdmin Kayako Support Plugin
=============================

[](#myadmin-kayako-support-plugin)

[![Build Status](https://github.com/detain/myadmin-kayako-support/actions/workflows/tests.yml/badge.svg)](https://github.com/detain/myadmin-kayako-support/actions)[![Latest Stable Version](https://camo.githubusercontent.com/a2d5f28346eb355c5e7fc532bafa04fea274c361e1662264c0fa3adbaf449c35/68747470733a2f2f706f7365722e707567782e6f72672f64657461696e2f6d7961646d696e2d6b6179616b6f2d737570706f72742f76657273696f6e)](https://packagist.org/packages/detain/myadmin-kayako-support)[![Total Downloads](https://camo.githubusercontent.com/c6ba236d46ffb2713014ea5501b291d6e8bb22c4f87e9f1ed08d24e5edc1cb27/68747470733a2f2f706f7365722e707567782e6f72672f64657461696e2f6d7961646d696e2d6b6179616b6f2d737570706f72742f646f776e6c6f616473)](https://packagist.org/packages/detain/myadmin-kayako-support)[![License](https://camo.githubusercontent.com/1912de6a831f7da3782aaf61ad52cd9aebbca330e15af2f348433c12a9b7360e/68747470733a2f2f706f7365722e707567782e6f72672f64657461696e2f6d7961646d696e2d6b6179616b6f2d737570706f72742f6c6963656e7365)](https://packagist.org/packages/detain/myadmin-kayako-support)

A MyAdmin plugin that integrates with the Kayako ticket and helpdesk system. It provides event-driven hooks for API registration, requirement loading, and settings management within the MyAdmin platform. The package exposes SOAP-compatible API functions for creating, listing, viewing, and replying to support tickets through Kayako.

Features
--------

[](#features)

- Registers ticket management API endpoints (create, list, view, reply)
- Hooks into MyAdmin's event dispatcher for seamless plugin integration
- Manages Kayako connection settings (API URL, key, secret)
- Input validation with descriptive error messages on all API calls
- Pagination support for ticket listing

Installation
------------

[](#installation)

Install with Composer:

```
composer require detain/myadmin-kayako-support
```

Configuration
-------------

[](#configuration)

The plugin uses three configuration constants that should be defined in your MyAdmin environment:

- `KAYAKO_API_URL` - The base URL for the Kayako REST API
- `KAYAKO_API_KEY` - Your Kayako API key
- `KAYAKO_API_SECRET` - Your Kayako API secret

Usage
-----

[](#usage)

The plugin registers itself through MyAdmin's event dispatcher. The `Plugin::getHooks()` method returns the event-to-handler mappings:

```
use Detain\MyAdminKayako\Plugin;

$hooks = Plugin::getHooks();
// Returns: ['api.register' => ..., 'function.requirements' => ..., 'system.settings' => ...]
```

Running Tests
-------------

[](#running-tests)

```
composer install
vendor/bin/phpunit
```

License
-------

[](#license)

Licensed under the LGPL-2.1. See [LICENSE](https://www.gnu.org/licenses/old-licenses/lgpl-2.1.html) for details.

###  Health Score

42

—

FairBetter than 90% of packages

Maintenance64

Regular maintenance activity

Popularity23

Limited adoption so far

Community6

Small or concentrated contributor base

Maturity60

Established project with proven stability

 Bus Factor1

Top contributor holds 100% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~632 days

Total

2

Last Release

2598d ago

Major Versions

v0.9.0 → v2.0.02019-04-04

### Community

Maintainers

![](https://www.gravatar.com/avatar/b1036e0717211b8030b83cbe729e8ba6ba442fdbd5285fb97a39d7dcfe339342?d=identicon)[detain](/maintainers/detain)

---

Top Contributors

[![detain](https://avatars.githubusercontent.com/u/1364504?v=4)](https://github.com/detain "detain (57 commits)")

---

Tags

kayakomyadminpluginsupportspamAbuseadministration

###  Code Quality

TestsPHPUnit

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![Health badge](/badges/detain-myadmin-kayako-support/health.svg)

```
[![Health](https://phpackages.com/badges/detain-myadmin-kayako-support/health.svg)](https://phpackages.com/packages/detain-myadmin-kayako-support)
```

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