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[Utility & Helpers](/categories/utility) 4. / 5. d3vnz/issuetracker ActiveLibrary[Utility & Helpers](/categories/utility) d3vnz/issuetracker ================== Filament-based issue reporter with optional centralised TicketMate integration (GitHub issues + branded confirmation emails handled remotely). v1.5.14(2mo ago)01.6kproprietaryPHPPHP ^8.3 Since Sep 17Pushed 2mo agoCompare [ Source](https://github.com/d3vnz/issuetracker)[ Packagist](https://packagist.org/packages/d3vnz/issuetracker)[ Docs](https://github.com/d3vnz/issuetracker)[ RSS](/packages/d3vnz-issuetracker/feed)WikiDiscussions main Synced 3w ago READMEChangelog (10)Dependencies (7)Versions (83)Used By (0) D3VNZ IssueTracker ================== [](#d3vnz-issuetracker) Filament-based issue tracker that creates GitHub issues from your app, mirrors them locally, and can optionally surface enriched data from a central [TicketMate](https://github.com/d3vnz/ticketmate) instance. Requirements ------------ [](#requirements) - PHP 8.3+ - Laravel 11 / 12 / 13 - Filament 3 / 4 / 5 - (Optional) TicketMate instance at `https://helpdesk.d3v.nz` Installation ------------ [](#installation) ``` composer require d3vnz/issuetracker php artisan vendor:publish --tag=d3vnz-issuetracker-migrations php artisan migrate php artisan vendor:publish --provider="GrahamCampbell\GitHub\GitHubServiceProvider" ``` .env ---- [](#env) ``` GITHUB_TOKEN=ghp_yourPersonalAccessToken GITHUB_OWNER=d3vnz GITHUB_REPO=mostech-v2 ``` In `config/services.php` add: ``` 'github' => [ 'token' => env('GITHUB_TOKEN'), 'owner' => env('GITHUB_OWNER'), 'repo' => env('GITHUB_REPO'), ], ``` Console schedule ---------------- [](#console-schedule) ``` Schedule::command('github:sync-issues')->everyThirtyMinutes(); ``` --- TicketMate integration (recommended) ------------------------------------ [](#ticketmate-integration-recommended) Instead of standalone polling + per-app email plumbing, point the package at a central TicketMate. TicketMate watches the GitHub repo via webhook, runs AI triage, captures URL screenshots, surfaces issues alongside support tickets and uptime alerts in one inbox. ### One-time setup in TicketMate [](#one-time-setup-in-ticketmate) 1. Open `https://helpdesk.d3v.nz/admin/repositories` and create a record for the repo (e.g. `d3vnz/mostech-v2`). Set the brand and link a client/domain. 2. Copy the **Webhook URL** and **Webhook secret**, add them to GitHub → Settings → Webhooks (events: *Issues* + *Issue comments*, content-type `application/json`). 3. Copy the **API token** shown on the same page. ### .env additions for the consuming app [](#env-additions-for-the-consuming-app) ``` TICKETMATE_API_URL=https://helpdesk.d3v.nz TICKETMATE_API_TOKEN=the-token-from-the-repo-page TICKETMATE_USE_REMOTE_LISTINGS=true ``` When these are set, the package runs in **fully centralised mode**: - The consuming app does **NOT** need a `GITHUB_TOKEN` — TicketMate creates the GitHub issue with its own token and returns the result. - The package writes **no issue data to your local database**. Issues live in TicketMate (and GitHub). Locally they're cached for 10 minutes in your default `Cache` store (Redis if configured). - The Filament `IssueResource` table is rendered from that cache — first hit refreshes, subsequent hits within 10 minutes serve the snapshot. - The package sends **no emails**. TicketMate handles the branded confirmation to the issue creator (and any subsequent status / comment notifications). - Optional cron safety net (the lazy refresh on-render is usually sufficient): ``` // console.php Schedule::command('ticketmate:sync --quiet-on-empty')->everyTenMinutes(); ``` Migrations from earlier versions (`issues` + `issue_comments` tables) are no longer needed when TicketMate is enabled. You can drop them safely: ``` php artisan tinker >>> Schema::dropIfExists('issue_comments'); >>> Schema::dropIfExists('issues'); ``` When `TICKETMATE_*` env vars are NOT set, the package keeps its original behaviour (GitHub poll + local DB + local emails). Configuration reference ----------------------- [](#configuration-reference) See [`config/issuetracker.php`](config/issuetracker.php) for full options. ### Health Score 49 — FairBetter than 94% of packages Maintenance87 Actively maintained with recent releases Popularity18 Limited adoption so far Community6 Small or concentrated contributor base Maturity70 Established project with proven stability Bus Factor1 Top contributor holds 100% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~7 days Recently: every ~1 days Total 82 Last Release 62d ago PHP version history (2 changes)v1.0.0.0PHP ^8.2 v1.0.0.1PHP ^8.3 ### Community Maintainers ![](https://www.gravatar.com/avatar/cb51b0ee61ea30b25d365d02b68d32d697dac0238d1c0e0bf788f80b2d25cabe?d=identicon)[aotearoait](/maintainers/aotearoait) --- Top Contributors [![aotearoait](https://avatars.githubusercontent.com/u/33107115?v=4)](https://github.com/aotearoait "aotearoait (90 commits)") --- Tags laravelgithubfilamentissue-trackingticketmate ### Embed Badge ![Health badge](/badges/d3vnz-issuetracker/health.svg) ``` [![Health](https://phpackages.com/badges/d3vnz-issuetracker/health.svg)](https://phpackages.com/packages/d3vnz-issuetracker) ``` ### Alternatives [unopim/unopim UnoPim Laravel PIM 10.3k2.2k](/packages/unopim-unopim)[backpack/basset Dead-simple way to load CSS or JS assets only once per page, when using Laravel 10+. 207923.1k10](/packages/backpack-basset)[firefly-iii/data-importer Firefly III Data Import Tool. 7965.8k](/packages/firefly-iii-data-importer)[nickurt/laravel-akismet Akismet for Laravel 11.x/12.x/13.x 98145.2k3](/packages/nickurt-laravel-akismet)[ercogx/laravel-filament-starter-kit This is a Filament v5 Starter Kit for Laravel 13, designed to accelerate the development of Filament-powered applications. 461.7k](/packages/ercogx-laravel-filament-starter-kit)[wsmallnews/filament-nestedset Filament nestedset tree builder powered by kalnoy/nestedset with Filament v4 and v5 support 196.5k14](/packages/wsmallnews-filament-nestedset) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)