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[Admin Panels](/categories/admin) 4. / 5. creacoon/laravel-dashboard-helpscout-tile ActiveLibrary[Admin Panels](/categories/admin) creacoon/laravel-dashboard-helpscout-tile ========================================= helpdesk tile for spatie/laravel-dashboard 1.0.4(5y ago)2182MITPHPPHP ^7.4|^8.0 Since Mar 31Pushed 5y ago3 watchersCompare [ Source](https://github.com/creacoon/laravel-dashboard-helpscout-tile)[ Packagist](https://packagist.org/packages/creacoon/laravel-dashboard-helpscout-tile)[ Docs](https://github.com/creacoon/laravel-dashboard-helpscout-tile)[ RSS](/packages/creacoon-laravel-dashboard-helpscout-tile/feed)WikiDiscussions master Synced 3d ago READMEChangelog (3)Dependencies (4)Versions (6)Used By (0) A short description of the tile =============================== [](#a-short-description-of-the-tile) [![Latest Version on Packagist](https://camo.githubusercontent.com/036026a1cfd233e7329ad48e4225423792b36dceb4051b100c531b17b9e48390/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f762f63726561636f6f6e2f6c61726176656c2d64617368626f6172642d68656c7073636f75742d74696c652e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/creacoon/laravel-dashboard-helpscout-tile)[![GitHub Build Action Status](https://camo.githubusercontent.com/dc43a948c7f5e7d21b4f5aa251b9b6128cc2ff28943f5a5de9d96a3cf558d97a/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f776f726b666c6f772f7374617475732f63726561636f6f6e2f6c61726176656c2d64617368626f6172642d68656c7073636f75742d74696c652f504850253230436f6d706f7365722f6d6173746572)](https://github.com/creacoon/laravel-dashboard-helpscout-tile/actions?query=workflow%3Aphp+branch%3Amaster)[![Total Downloads](https://camo.githubusercontent.com/0dcff4b3d03fadcb35b09c5607b5d863481da38c3e0430f3284f2866dbb125e9/68747470733a2f2f696d672e736869656c64732e696f2f7061636b61676973742f64742f63726561636f6f6e2f6c61726176656c2d64617368626f6172642d68656c7073636f75742d74696c652e7376673f7374796c653d666c61742d737175617265)](https://packagist.org/packages/creacoon/laravel-dashboard-helpscout-tile) This tile displays the amount of active tickets, pending tickets and the amount of tickets that have been solved today. This tile can be used on [the Laravel Dashboard](https://docs.spatie.be/laravel-dashboard). Screenshots ----------- [](#screenshots) The background color of the open ticket count becomes brighter red when there are more open tickets. [![](./docs/images/NoOpenTickets.png)](./docs/images/NoOpenTickets.png) [![](./docs/images/1OpenTicket.png)](./docs/images/1OpenTicket.png) [![](./docs/images/5openTickets.png)](./docs/images/5openTickets.png) Installation ------------ [](#installation) 1. Require the package via composer 2. Place all the necessary information in the config file, use the template below. ('app\_id', 'app\_secret' and 'mailboxes' are necessary. The others are optional.) (read for information about generating api keys) 3. Place the tile component in your dashboard. Fill in the `mailboxId` in the tag. 4. Schedule the command in the kernel.php. ### Composer [](#composer) You can install the package via composer: ``` composer require creacoon/laravel-dashboard-helpscout-tile ``` ### Config file [](#config-file) In the `dashboard` config file, you must add this configuration in the `tiles` key. The `mailboxes` should contain an array of mailbox id's that you want to use on the dashboard. ``` // in config/dashboard.php return [ // ... 'tiles' => [ 'helpscout' => [ 'app_id' => env('HELPSCOUT_APP_ID'), 'app_secret' => env('HELPSCOUT_APP_SECRET'), 'mailboxes' => explode(',', env('HELPSCOUT_MAILBOXES')), 'active_tickets_full_alert' => 10, 'refresh_interval_in_seconds' => 60, 'no_active_tickets_text' => 'There are no tickets!', ] ], ]; ``` ### Tile component [](#tile-component) In your dashboard view you use the `livewire:helpscout-tile` component. ``` ``` ### Schedule command [](#schedule-command) In `app\Console\Kernel.php` you should schedule the following commands. ``` protected function schedule(Schedule $schedule) { // ... $schedule->command(FetchDataFromHelpscoutCommand::class)->everyFiveMinutes(); } ``` ### Customizing the view [](#customizing-the-view) If you want to customize the view used to render this tile, run this command: ``` php artisan vendor:publish --tag="dashboard-helpscout-tile-views" ``` Testing ------- [](#testing) ``` composer test ``` Changelog --------- [](#changelog) Please see [CHANGELOG](CHANGELOG.md) for more information on what has changed recently. Contributing ------------ [](#contributing) Please see [CONTRIBUTING](CONTRIBUTING.md) for details. Security -------- [](#security) If you discover any security related issues, please email instead of using the issue tracker. Credits ------- [](#credits) - [Dion Nijssen](https://github.com/dion213) - [All Contributors](../../contributors) License ------- [](#license) The MIT License (MIT). Please see [License File](LICENSE.md) for more information. ### Health Score 29 — LowBetter than 60% of packages Maintenance20 Infrequent updates — may be unmaintained Popularity13 Limited adoption so far Community10 Small or concentrated contributor base Maturity61 Established project with proven stability Bus Factor1 Top contributor holds 75% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~3 days Total 5 Last Release 1855d ago ### Community Maintainers ![](https://www.gravatar.com/avatar/0e019c7a42af689e0234e23cda216ba2b536901b4870058c4ad61c22f17a651a?d=identicon)[tomcoonen](/maintainers/tomcoonen) --- Top Contributors [![tomcoonen](https://avatars.githubusercontent.com/u/988013?v=4)](https://github.com/tomcoonen "tomcoonen (9 commits)")[![dionnijssen](https://avatars.githubusercontent.com/u/79519456?v=4)](https://github.com/dionnijssen "dionnijssen (3 commits)") --- Tags dashboardhelpscoutlaravelcreacoonlaravel-dashboard-helpscout-tile ### Code Quality TestsPHPUnit ### Embed Badge ![Health badge](/badges/creacoon-laravel-dashboard-helpscout-tile/health.svg) ``` [![Health](https://phpackages.com/badges/creacoon-laravel-dashboard-helpscout-tile/health.svg)](https://phpackages.com/packages/creacoon-laravel-dashboard-helpscout-tile) ``` ### Alternatives [sebastienheyd/boilerplate Laravel Boilerplate based on AdminLTE 3 with blade components, user management, roles, permissions, logs viewer, ... 28618.2k3](/packages/sebastienheyd-boilerplate)[pimcore/admin-ui-classic-bundle 171.1M46](/packages/pimcore-admin-ui-classic-bundle)[fidum/laravel-dashboard-chart-tile Generic chart tiles for laravel dashboard 16234.7k1](/packages/fidum-laravel-dashboard-chart-tile)[eliseekn/laravel-metrics Generate easily metrics and trends data of your models for your dashboards. 1075.7k](/packages/eliseekn-laravel-metrics)[takielias/tablar-kit The Elegance of Tablar Dashboard 413.4k](/packages/takielias-tablar-kit)[stechstudio/filament-opcache Manage OPcache from your Filament admin panel. 1129.0k](/packages/stechstudio-filament-opcache) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)