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[Utility & Helpers](/categories/utility) 4. / 5. coolstudio/module-chatwoot ActiveMagento2-module[Utility & Helpers](/categories/utility) coolstudio/module-chatwoot ========================== Chatwoot integration for Magento 1.0.1(1y ago)2256OSL-3.0PHPPHP ~7.3.0||~7.4.0||~8.1.0||~8.2.0||~8.3.0 Since Feb 25Pushed 1y ago2 watchersCompare [ Source](https://github.com/cool-studio/magento2-module-chatwoot)[ Packagist](https://packagist.org/packages/coolstudio/module-chatwoot)[ Docs](https://github.com/coolstudio/magento2-module-chatwoot)[ RSS](/packages/coolstudio-module-chatwoot/feed)WikiDiscussions main Synced today READMEChangelog (2)Dependencies (1)Versions (3)Used By (0) Chatwoot for Magento 2 ====================== [](#chatwoot-for-magento-2) [![Chatwoot for Magento 2](https://camo.githubusercontent.com/360e2de1fd9c704bed173bb02c7cd39ec1713f893d985460f9493be3e29b4e0f/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f4d6167656e746f2d322e342e782d6f72616e67652e737667)](https://camo.githubusercontent.com/360e2de1fd9c704bed173bb02c7cd39ec1713f893d985460f9493be3e29b4e0f/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f4d6167656e746f2d322e342e782d6f72616e67652e737667) [![License](https://camo.githubusercontent.com/4a6ba36223f8e23fb97e78b41a7b99d6cccd648322da59101a4dec9eb0f9868d/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d4f534c2d2d332e302d626c75652e737667)](https://camo.githubusercontent.com/4a6ba36223f8e23fb97e78b41a7b99d6cccd648322da59101a4dec9eb0f9868d/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f6c6963656e73652d4f534c2d2d332e302d626c75652e737667) This module integrates the Chatwoot customer messaging platform with Magento 2, allowing you to provide seamless customer support directly on your store. Features -------- [](#features) - ✅ Easy integration with Chatwoot - ✅ Secure user identification with HMAC validation - ✅ Customizable widget position (left/right) - ✅ Multiple widget display types (standard/expanded) - ✅ Custom launcher title support - ✅ Dark mode support with auto/light options - ✅ Real-time page tracking for better context - ✅ Automatic customer information sync when logged in - ✅ Full configuration through Magento admin Installation ------------ [](#installation) ### Via Composer (recommended) [](#via-composer-recommended) ``` composer require coolstudio/module-chatwoot bin/magento setup:upgrade bin/magento setup:di:compile bin/magento setup:static-content:deploy -f bin/magento cache:flush ``` ### Manual Installation [](#manual-installation) 1. Create the following directory structure in your Magento installation: ``` app/code/CoolStudio/Chatwoot ``` 2. Download the module files and place them in this directory 3. Enable the module and update the database: ``` bin/magento module:enable CoolStudio_Chatwoot bin/magento setup:upgrade bin/magento setup:di:compile bin/magento setup:static-content:deploy -f bin/magento cache:flush ``` Configuration ------------- [](#configuration) 1. Log in to your Magento Admin Panel 2. Navigate to **Stores** > **Configuration** > **Services** > **Chatwoot** 3. Configure the following settings: SettingDescriptionEnable ChatwootEnables/disables the moduleWebsite TokenYour Chatwoot website token (found in Chatwoot dashboard)Base URLYour Chatwoot instance URL (e.g., )HMAC Secret KeySecret key for secure user identification (optional)Widget PositionPosition of the widget (left/right)Widget TypeStandard or Expanded bubble displayLauncher TitleCustom text for the chat widget when closedDark ModeChoose between auto (system preference) or light modeSetting up HMAC Identity Validation ----------------------------------- [](#setting-up-hmac-identity-validation) For enhanced security, you can enable HMAC validation: 1. In your Chatwoot dashboard, go to **Settings** > **Inboxes** > **Select your inbox** > **Widget Settings** 2. Enable "Identity Validation" to get your secret key 3. Copy this key to the Magento admin configuration HMAC validation ensures that user identities are authentic and cannot be spoofed. Features in Detail ------------------ [](#features-in-detail) ### Dark Mode [](#dark-mode) The widget can adapt to your users' preferences: - `auto`: Automatically matches the user's system theme - `light`: Forces light mode regardless of system settings ### Page Tracking [](#page-tracking) Support agents can see which page a customer is currently viewing, helping provide more contextual assistance. This works for both: - Logged-in customers - Guest visitors Support ------- [](#support) For issues, feature requests, or questions: - Open an issue on [GitHub](https://github.com/coolstudio/magento2-chatwoot) License ------- [](#license) This module is licensed under the Open Software License v. 3.0 (OSL-3.0). --- © 2025 CoolStudio. All rights reserved. ### Health Score 33 — LowBetter than 72% of packages Maintenance41 Moderate activity, may be stable Popularity18 Limited adoption so far Community9 Small or concentrated contributor base Maturity54 Maturing project, gaining track record Bus Factor1 Top contributor holds 100% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~2 days Total 2 Last Release 491d ago ### Community Maintainers ![](https://www.gravatar.com/avatar/ec4b2f97a2fd8f4a742e995c5de3c7ea7b8e04cbeef35d205264b7f04a3a4bdf?d=identicon)[J4Wx](/maintainers/J4Wx) ![](https://www.gravatar.com/avatar/ea17f08869a038fa90775b74b928d718c2d0f60493a3eeca48e45fd2266b536e?d=identicon)[CoolStudio](/maintainers/CoolStudio) --- Top Contributors [![J4Wx](https://avatars.githubusercontent.com/u/3397311?v=4)](https://github.com/J4Wx "J4Wx (11 commits)") --- Tags magentoextensionmodulewidgetchatsupportmagento2magento2 modulemagento 2 modulemagento 2 extensionmagento2 extensionLive Chatcustomer-supportchatwoot ### Embed Badge ![Health badge](/badges/coolstudio-module-chatwoot/health.svg) ``` [![Health](https://phpackages.com/badges/coolstudio-module-chatwoot/health.svg)](https://phpackages.com/packages/coolstudio-module-chatwoot) ``` ### Alternatives [olegkoval/magento2-regenerate-url-rewrites Add into Magento 2 a CLI feature which allow to regenerate a Url Rewrites of products and categories 4483.9M2](/packages/olegkoval-magento2-regenerate-url-rewrites)[magepsycho/magento2-storepricing Magento 2 Store View Pricing 2624.4k](/packages/magepsycho-magento2-storepricing)[magepsycho/magento2-discountlimit Magento 2 Discount Amount Limiter 1112.3k](/packages/magepsycho-magento2-discountlimit)[werfu/magento2-url-key-mask Enable Product and Category URL\_key generation using masks 135.7k](/packages/werfu-magento2-url-key-mask)[magepsycho/magento2-custom-shipping Magento 2 Custom Shipping 708.4k](/packages/magepsycho-magento2-custom-shipping)[magepsycho/magento2-easy-template-path-hints Easy Template Path Hints for Magento 2 441.0k](/packages/magepsycho-magento2-easy-template-path-hints) PHPackages © 2026 [Directory](/)[Categories](/categories)[Trending](/trending)[Changelog](/changelog)[Analyze](/analyze)