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coliving/zendesk-laravel
========================

Laravel wrapper for zendesk/zendesk\_api\_client\_php package

v1.0.0(3y ago)01.1kMITPHPPHP >=5.4.0

Since Mar 30Pushed 3y agoCompare

[ Source](https://github.com/dungnh/zendesk-laravel)[ Packagist](https://packagist.org/packages/coliving/zendesk-laravel)[ Docs](http://coliving.com)[ RSS](/packages/coliving-zendesk-laravel/feed)WikiDiscussions master Synced 1mo ago

READMEChangelog (1)Dependencies (2)Versions (2)Used By (0)

Laravel Zendesk
===============

[](#laravel-zendesk)

This is fork from Nahid/Talk to change it works with new Laravel 10. This package provides integration with the Zendesk API. It supports creating tickets, retrieving and updating tickets, deleting tickets, etc.

The package simply provides a `Zendesk` facade that acts as a wrapper to the [zendesk/zendesk\_api\_client\_php](https://github.com/zendesk/zendesk_api_client_php) package.

**NB:** Currently only supports token-based authentication.

Installation
------------

[](#installation)

You can install this package via Composer using:

```
composer require coliving/zendesk-laravel
```

You must also install the service provider.

> Laravel 5.5+ users: this step may be skipped, as the package supports auto discovery.

```
// config/app.php
'providers' => [
    ...
    Huddle\Zendesk\Providers\ZendeskServiceProvider::class,
    ...
];
```

If you want to make use of the facade you must install it as well.

```
// config/app.php
'aliases' => [
    ..
    'Zendesk' => Huddle\Zendesk\Facades\Zendesk::class,
];
```

Configuration
-------------

[](#configuration)

To publish the config file to `app/config/zendesk-laravel.php` run:

```
php artisan vendor:publish --provider="Huddle\Zendesk\Providers\ZendeskServiceProvider"
```

Set your configuration using **environment variables**, either in your `.env` file or on your server's control panel:

- `ZENDESK_SUBDOMAIN`

The subdomain part of your Zendesk organisation URL.

e.g.  use **huddledigital**

- `ZENDESK_USERNAME`

The username for the authenticating account.

- `ZENDESK_TOKEN`

The API access token. You can create one at: `https://SUBDOMAIN.zendesk.com/agent/admin/api/settings`

- `ZENDESK_DRIVER` *(Optional)*

Set this to `null` or `log` to prevent calling the Zendesk API directly from your environment.

Usage
-----

[](#usage)

### Facade

[](#facade)

The `Zendesk` facade acts as a wrapper for an instance of the `Zendesk\API\Client` class. Any methods available on this class ([documentation here](https://github.com/zendesk/zendesk_api_client_php#usage)) are available through the facade. for example:

```
// Get all tickets
Zendesk::tickets()->findAll();

// Create a new ticket
Zendesk::tickets()->create([
  'subject' => 'Subject',
  'comment' => [
      'body' => 'Ticket content.'
  ],
  'priority' => 'normal'
]);

// Update multiple tickets
Zendesk::ticket([123, 456])->update([
  'status' => 'urgent'
]);

// Delete a ticket
Zendesk::ticket(123)->delete();
```

### Dependency injection

[](#dependency-injection)

If you'd prefer not to use the facade, you can skip adding the alias to `config/app.php` and instead inject `Huddle\Zendesk\Services\ZendeskService` into your class. You can then use all of the same methods on this object as you would on the facade.

```