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[Framework](/categories/framework) 4. / 5. butcherman/tech\_bench ActiveProject[Framework](/categories/framework) butcherman/tech\_bench ====================== Tech Bench is a custom Content Management System (CMS) built to aid service technicians by allowing them to store and share information for the systems and customers they maintain. 6.4.1(3y ago)0101LGPL-2.0-or-laterPHPPHP ^8.0CI passing Since Jul 25Pushed 2mo ago3 watchersCompare [ Source](https://github.com/butcherman/Tech_Bench)[ Packagist](https://packagist.org/packages/butcherman/tech_bench)[ RSS](/packages/butcherman-tech-bench/feed)WikiDiscussions master Synced yesterday READMEChangelog (10)Dependencies (26)Versions (18)Used By (0) Tech Bench ========== [](#tech-bench) [![License: GPL v2](https://camo.githubusercontent.com/77e900ae34f8da9ccccc42662fce61a94ab07ddbfe3f7d066178e824f3673dbd/68747470733a2f2f696d672e736869656c64732e696f2f62616467652f4c6963656e73652d47504c25323076322d626c75652e737667)](https://www.gnu.org/licenses/old-licenses/gpl-2.0.en.html)[![GitHub Release](https://camo.githubusercontent.com/7d4121df7d4456262617ef2dc7dd29cdc7e7c24e913adc19e3924210e0b4ea94/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f72656c656173652f427574636865726d616e2f546563685f42656e6368)](https://GitHub.com/Butcherman/Tech_Bench/releases/)[![GitHub Issues](https://camo.githubusercontent.com/981da81cb45640d2484623254df707f6b039d0a94646edc38ce82fe6a0dc9b67/68747470733a2f2f696d672e736869656c64732e696f2f6769746875622f6973737565732f427574636865726d616e2f546563685f42656e6368)](https://GitHub.com/Butcherman/Tech_Bench/issues/) Tech Bench ========== [](#tech-bench-1) Tech Bench is a Laravel-based Customer Information and Knowledge Management System built specifically for field service organizations. It provides a centralized location for technicians to store customer information, equipment details, documentation, backups, passwords, notes, and technical knowledge so that every technician has access to the information they need—whether or not they've ever worked with that customer before. --- Why Tech Bench? --------------- [](#why-tech-bench) Service companies often struggle with information being scattered across notebooks, shared drives, emails, and individual technicians' computers. Tech Bench solves this problem by creating a searchable, secure repository for customer information and technical documentation that can be accessed by your entire team. Whether you're onboarding a new technician or responding to an emergency service call, the information you need is always available. --- Features ======== [](#features) Customer Management ------------------- [](#customer-management) Create customer records with one or more service locations. Each customer can contain: - Equipment inventories - Equipment-specific information - IP addresses and network information - Login credentials - Contact information - Customer notes - Site notes - Equipment notes - Attached documents - Backup files - Site maps and drawings --- Equipment Tracking ------------------ [](#equipment-tracking) Organize equipment by type and store information specific to each device, including: - Configuration information - Maintenance history - Documentation - Backup files - Custom fields - Notes --- Knowledge Base (Tech Tips) -------------------------- [](#knowledge-base-tech-tips) Allow technicians to document solutions, troubleshooting procedures, and best practices. Create an internal knowledge base that grows with your company and reduces duplicated effort. --- Public Documentation -------------------- [](#public-documentation) Optionally publish documentation for customers, including: - Quick Reference Guides - User Documentation - Frequently Asked Questions - Custom Documentation --- Secure File Sharing ------------------- [](#secure-file-sharing) Generate temporary download or upload links for customers. Features include: - Expiring links - Secure uploads - Large file transfers - Customer document delivery --- Built for Service Companies --------------------------- [](#built-for-service-companies) Tech Bench was designed with real-world service technicians in mind. Typical users include: - Low Voltage Contractors - Security Integrators - Access Control Companies - Network Installers - Audio/Visual Integrators - Fire Alarm Companies - IT Service Providers - Field Service Organizations --- Technology ========== [](#technology) Tech Bench is built using: - PHP 8 - Laravel - Vue.js - Inertia.js - Docker - MySQL / MariaDB --- Installation ============ [](#installation) Tech Bench is designed to run as a Docker-based application. Detailed installation instructions are available in the Installation Guide included with the project. --- Upgrading ========= [](#upgrading) Upgrades are performed using the included upgrade scripts. See the Upgrade Guide for step-by-step instructions. --- Backups ======= [](#backups) Tech Bench includes support for automated backups. Backups can be written to local storage or redirected to a mounted network share for off-server protection. --- Documentation ============= [](#documentation) Additional documentation includes: - Installation Guide - Upgrade Guide - Backup Guide - Administrator Documentation --- License ======= [](#license) Copyright © 2016–2026 Ron Butcher Tech Bench is licensed under the GNU General Public License v2.0 or later (GPL-2.0-or-later). This program is free software: you may redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 2 of the License, or (at your option) any later version. This software is distributed in the hope that it will be useful, but **WITHOUT ANY WARRANTY**; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. ### Health Score 41 — FairBetter than 87% of packages Maintenance57 Moderate activity, may be stable Popularity6 Limited adoption so far Community13 Small or concentrated contributor base Maturity77 Established project with proven stability Bus Factor1 Top contributor holds 97.1% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~142 days Recently: every ~273 days Total 16 Last Release 1180d ago Major Versions 2.4.4 → 3.2.52018-04-24 3.2.5 → 4.1.42018-12-02 4.7.1 → 5.0.02020-03-31 5.2.1 → 6.0.02022-04-09 PHP version history (4 changes)4.1.4PHP ^7.1.3 5.0.0PHP ^7.2 6.0.0PHP ^7.4|^8.0 6.2.0PHP ^8.0 ### Community Maintainers ![](https://www.gravatar.com/avatar/56d89dfcfb221e575a5cac23f6b123301a180d61b48c8d5e53fd1ef7e2654744?d=identicon)[butcherman](/maintainers/butcherman) --- Top Contributors [![butcherman](https://avatars.githubusercontent.com/u/6724178?v=4)](https://github.com/butcherman "butcherman (2243 commits)")[![dependabot[bot]](https://avatars.githubusercontent.com/in/29110?v=4)](https://github.com/dependabot[bot] "dependabot[bot] (61 commits)")[![scrutinizer-auto-fixer](https://avatars.githubusercontent.com/u/6253494?v=4)](https://github.com/scrutinizer-auto-fixer "scrutinizer-auto-fixer (6 commits)") --- Tags cmsservice-technicianstech-benchtech-tipsframeworklaravelservicecmsmaintenanceKnowledge Basekbcustomerservice techtech benchtechnician ### Code Quality TestsPHPUnit ### Embed Badge ![Health badge](/badges/butcherman-tech-bench/health.svg) ``` [![Health](https://phpackages.com/badges/butcherman-tech-bench/health.svg)](https://phpackages.com/packages/butcherman-tech-bench) ``` ### Alternatives [unopim/unopim UnoPim Laravel PIM 10.8k2.5k](/packages/unopim-unopim)[bagisto/bagisto Bagisto Laravel E-Commerce 28.0k175.2k9](/packages/bagisto-bagisto)[krayin/laravel-crm Krayin CRM 23.7k33.9k1](/packages/krayin-laravel-crm)[backpack/crud Quickly build admin interfaces using Laravel, Bootstrap and JavaScript. 3.4k3.8M228](/packages/backpack-crud)[code16/sharp Laravel Content Management Framework 79466.1k10](/packages/code16-sharp)[codewithdennis/larament Larament is a time-saving starter kit to quickly launch Laravel 13.x projects. 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