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[API Development](/categories/api) 4. / 5. badchoice/handesk-php ActiveLibrary[API Development](/categories/api) badchoice/handesk-php ===================== Handesk PHP sdk 1.1.1(5y ago)1327.7k14[4 issues](https://github.com/BadChoice/handesk-php/issues)[1 PRs](https://github.com/BadChoice/handesk-php/pulls)MITPHP Since Aug 14Pushed 3y ago3 watchersCompare [ Source](https://github.com/BadChoice/handesk-php)[ Packagist](https://packagist.org/packages/badchoice/handesk-php)[ RSS](/packages/badchoice-handesk-php/feed)WikiDiscussions master Synced 4w ago READMEChangelog (5)Dependencies (5)Versions (12)Used By (0) ### A Handesk PHP sdk [](#a-handesk-php-sdk) Check the full project at ### Installation [](#installation) ``` composer require badchoice/handesk-php ``` #### Usage [](#usage) #### Initializaion [](#initializaion) To initialize the Handesk-php sdk you simply need to call to ``` Handesk::setup('your-handesk-url', 'your-handesk-api-token'); ``` If you use laravel you can use the `config/services.php` file and do it like this ``` // In AppServiceProvider boot method Handesk::setup(config('services.handesk.url'), config('services.handesk.token')); ``` ``` //In config.services.php file 'handesk' => [ 'url' => env('HANDESK_URL', 'http://handesk.dev/api'), 'token' => env('HANDESK_TOKEN', 'the-api-token') ], ``` ##### Tickets [](#tickets) To get the open tickets for a requester (it only returns the ticket header, see find below to get the full ticket) ``` $tickets = (new Ticket)->get('requesterNameOrEmail'); ``` You can ask for the closed, or solved adding a second parameter ``` $solvedTickets = (new Ticket)->get('requesterNameOrEmail','solved'); $openTickets = (new Ticket)->get('requesterNameOrEmail','solved'); ``` You can create new tickets as well ``` $ticket_id = (new Ticket)->create( ["name" => "Requester name", "email" => "requester@email.com"], "The ticket subject", "The ticket initial body", ["tag1","tag2"] ); ``` And then fetch a ticket ``` $ticket = (new Ticket)->find($id); $comments = $ticket->comments; //Includes the initial comment $comments->first()->requester; // ["name" => "Requester name", "email" => "Requester email"] ``` Adding comments to tickets ``` $ticket->addComment("Adding a comment"); $ticket->addComment("Adding a comment and solving the ticket", true); ``` ##### Teams [](#teams) ``` $team = Team::create("team name", "team email"; (new Team(2))->tickets(); //gets all open tickets for team with id 2 (new Team(2))->tickets('solved'); //gets all solved tickets for team with id 2 (new Team(2))->ticketsCount(); //gets the count of all open tickets for team with id 2 (new Team(2))->ticketsCount('closed'); //gets the count of all closed tickets for team with id 2 (new Team(2))->leads(); //gets the open leads for a team (paginated) (new Team(2))->leadsCount(); //gets the count of all live leads for team with id 2 ``` ##### Leads [](#leads) To create a lead simply call: ``` $id = (new Lead)->create([ "email" => "bruce@wayne.com", "body" => "I'm interested in buying this awesome app", "username" => "brucewayne", "name" => "Bruce Wayne", "phone" => "0044 456 567 54", "address" => "Wayne manner", "city" => "Gotham", "postal_code" => "90872", "company" => "Wayne enterprises"] , ["lightning","handesk"] ); ``` > Only `name` is a required field #### Development [](#development) PRs welcome ### Health Score 37 — LowBetter than 81% of packages Maintenance14 Infrequent updates — may be unmaintained Popularity33 Limited adoption so far Community16 Small or concentrated contributor base Maturity70 Established project with proven stability Bus Factor1 Top contributor holds 82.4% of commits — single point of failure How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window. **Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores. **Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement. **Maturity (30%)** — Project age, version count, PHP version support, and release stability. ### Release Activity Cadence Every ~159 days Recently: every ~75 days Total 10 Last Release 1849d ago Major Versions 0.1.4 → 1.02020-09-24 ### Community Maintainers ![](https://avatars.githubusercontent.com/u/93900?v=4)[Jordi Puigdellívol](/maintainers/BadChoice)[@BadChoice](https://github.com/BadChoice) --- Top Contributors [![BadChoice](https://avatars.githubusercontent.com/u/93900?v=4)](https://github.com/BadChoice "BadChoice (14 commits)")[![lucidlemon](https://avatars.githubusercontent.com/u/2458762?v=4)](https://github.com/lucidlemon "lucidlemon (2 commits)")[![s5w95](https://avatars.githubusercontent.com/u/4512259?v=4)](https://github.com/s5w95 "s5w95 (1 commits)") ### Code Quality TestsPHPUnit ### Embed Badge ![Health badge](/badges/badchoice-handesk-php/health.svg) ``` [![Health](https://phpackages.com/badges/badchoice-handesk-php/health.svg)](https://phpackages.com/packages/badchoice-handesk-php) ``` ### Alternatives [laravel/cashier Laravel Cashier provides an expressive, fluent interface to Stripe's subscription billing services. 2.6k31.8M158](/packages/laravel-cashier)[statamic/cms The Statamic CMS Core Package 4.9k3.8M1.1k](/packages/statamic-cms)[spatie/laravel-responsecache Speed up a Laravel application by caching the entire response 2.8k9.3M74](/packages/spatie-laravel-responsecache)[defstudio/telegraph A laravel facade to interact with Telegram Bots 818355.4k3](/packages/defstudio-telegraph)[team-reflex/discord-php An unofficial API to interact with the voice and text service Discord. 1.1k434.3k26](/packages/team-reflex-discord-php)[simplestats-io/laravel-client Server-side analytics for Laravel that follows the full funnel from visit to registration to payment, attributed to the channel that drove it. 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