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ActiveSylius-plugin[Utility & Helpers](/categories/utility)

arobases-sylius-public/sylius-customer-support-plugin
=====================================================

Plugin allowing to users to open tickets for their orders and the administrator can manage and respond to them in the back office on Sylius

2.0.0(10mo ago)31463MITPHPPHP ^8.1

Since Mar 10Pushed 10mo agoCompare

[ Source](https://github.com/Arobases-Sylius-Plugins/ArobasesSyliusCustomerSupportPlugin)[ Packagist](https://packagist.org/packages/arobases-sylius-public/sylius-customer-support-plugin)[ RSS](/packages/arobases-sylius-public-sylius-customer-support-plugin/feed)WikiDiscussions master Synced today

READMEChangelog (10)Dependencies (30)Versions (23)Used By (0)

Arobases Sylius Customer support plugin
=======================================

[](#arobases-sylius-customer-support-plugin)

[![banner_arobases](https://user-images.githubusercontent.com/39689570/219095474-12063079-528f-4be8-b006-debff3185920.jpg)](https://user-images.githubusercontent.com/39689570/219095474-12063079-528f-4be8-b006-debff3185920.jpg)

Install
-------

[](#install)

### Composer

[](#composer)

```
composer require arobases-sylius-public/sylius-customer-support-plugin
```

### Copy resource

[](#copy-resource)

Create file `config/packages/arobases_sylius_customer_support_plugin.yaml` with this content

```
imports:
- { resource: "@ArobasesSyliusCustomerSupportPlugin/Resources/config/resources.yaml" }

```

### Copy routes

[](#copy-routes)

Create file `config/routes/arobases_sylius_customer_support_plugin.yaml` with this content

```
arobases_sylius_customer_support_plugin_admin:
    resource: "@ArobasesSyliusCustomerSupportPlugin/Resources/config/admin_routing.yml"

arobases_customer_support_plugin:
    resource: "@ArobasesSyliusCustomerSupportPlugin/Resources/config/shop_routing.yml"

```

### Update shema

[](#update-shema)

```
php bin/console d:s:u -f

```

### Load assets

[](#load-assets)

```
php bin/console asset:install &&
php bin/console sylius:theme:asset:install &&
yarn install &&
yarn build &&
yarn encore dev &&
php bin/console ca:clear

```

###  Health Score

41

—

FairBetter than 87% of packages

Maintenance54

Moderate activity, may be stable

Popularity17

Limited adoption so far

Community12

Small or concentrated contributor base

Maturity67

Established project with proven stability

 Bus Factor1

Top contributor holds 74.5% of commits — single point of failure

How is this calculated?**Maintenance (25%)** — Last commit recency, latest release date, and issue-to-star ratio. Uses a 2-year decay window.

**Popularity (30%)** — Total and monthly downloads, GitHub stars, and forks. Logarithmic scaling prevents top-heavy scores.

**Community (15%)** — Contributors, dependents, forks, watchers, and maintainers. Measures real ecosystem engagement.

**Maturity (30%)** — Project age, version count, PHP version support, and release stability.

###  Release Activity

Cadence

Every ~63 days

Recently: every ~298 days

Total

21

Last Release

318d ago

Major Versions

1.4.0 → 2.0.02025-08-20

PHP version history (3 changes)1.0.0PHP ^7.4

1.4.0PHP ^7.4 || ^8.0

2.0.0PHP ^8.1

### Community

Maintainers

![](https://avatars.githubusercontent.com/u/34912433?v=4)[davidbolenge chandlersjr](/maintainers/arobases)[@arobases](https://github.com/arobases)

---

Top Contributors

[![costa-jeremy](https://avatars.githubusercontent.com/u/39689570?v=4)](https://github.com/costa-jeremy "costa-jeremy (35 commits)")[![JeremyArobases](https://avatars.githubusercontent.com/u/61865544?v=4)](https://github.com/JeremyArobases "JeremyArobases (5 commits)")[![Romain-Arobases](https://avatars.githubusercontent.com/u/101551804?v=4)](https://github.com/Romain-Arobases "Romain-Arobases (4 commits)")[![camilleislasse](https://avatars.githubusercontent.com/u/34024380?v=4)](https://github.com/camilleislasse "camilleislasse (3 commits)")

---

Tags

arobasescustomersupportsyliussylius-pluginsymfonysyliussylius-pluginarobases-sylius-plugin

###  Code Quality

TestsPHPUnit

Static AnalysisPHPStan

Type Coverage Yes

### Embed Badge

![Health badge](/badges/arobases-sylius-public-sylius-customer-support-plugin/health.svg)

```
[![Health](https://phpackages.com/badges/arobases-sylius-public-sylius-customer-support-plugin/health.svg)](https://phpackages.com/packages/arobases-sylius-public-sylius-customer-support-plugin)
```

###  Alternatives

[sylius/refund-plugin

Plugin provides basic refunds functionality for Sylius application.

701.8M20](/packages/sylius-refund-plugin)[odiseoteam/sylius-vendor-plugin

Vendor plugin for Sylius. Add Vendor (Brand) to your products

6068.4k1](/packages/odiseoteam-sylius-vendor-plugin)[webgriffe/sylius-table-rate-shipping-plugin

Provides table rate shipping calculator.

1493.8k](/packages/webgriffe-sylius-table-rate-shipping-plugin)[monsieurbiz/sylius-menu-plugin

This plugins allows you to manage menus.

1580.0k1](/packages/monsieurbiz-sylius-menu-plugin)

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